Versatile Leader with Strong Customer Focus

Zikereyia Davenport

Jacksonville, FL ***** +1-904-***-**** *******@*****.***

Professional Summary

Very hard-working and dedicated. Take passion into work and strive to be the best. Fast learning, easily to adapt to change, pay attention to detail, organized, love growth and new opportunities, persistent, dependable, comfortable in tough situations, problem-solving skills, customer service, angry customer skills, very reliant, love overtime and working weekends, very disciplined, motivated, leadership and management skills, crafty and visioned, Microsoft proficient, Give me a chance!

Work Experience

Life Insurance Agent

Globe Life Jacksonville, FL

April 2023 to October 2025

Remote work commission pay selling life insurance cold and inbound calling office setting work ASM

Family Dollar Jacksonville, FL

May 2019 to January 2025

I manage the whole store, I manage and supervise my workers, I’m a great negotiator, awesome customer service, fast and smart thinker, quick at tasks, best time management skills, and sales. I help with inventory numbers and help sales reach quotas they need to be at. I’m great a descaling angry customers, I work hard to keep a clean store and move quickly for customers. I saved the company over thousands of dollars by implementing a system where we do audits to count inventory products from vendors and boss is forever grateful of me. I pay very close attention to detail. My customers love me and on my off days always asks for me. Mail Handler

Post Office USPS Jacksonville, FL

September 2022 to September 2024

I understand hazmat packages. I’m a fork-lift and electric pallet jack driver. I deal with mail and increase productivity. I’m neat and work very fluently and precisely. I work well with others and is a great team leader. I train and supervise all new employees.

Certified Medical Assistant

UF Health Shands Hospital Jacksonville, FL

January 2020 to September 2024

Store data for patients, hippa law, scheduling appointments also remote work Amazon Delivery Driver

First Coast Delivery Service Partners Jacksonville, FL February 2018 to September 2024

I deliver to Amazon customers. My customers love me I always put packages in a safe spot to reduce theft problems. I always deliver with a smile and speak to my customers. Education

Medical Billing & Coding (Associate's degree)

Ultimate Medical Academy-Tampa Jacksonville, FL

January 2016 to January 2019

Skills

Retail Management Outside sales Account Management Clean Cash Handling Negotiation Appointment scheduling Math Aged receivables report Retail sales Computer skills Typing B2B sales Pricing CRM Software Medical Billing Customer feedback analysis Inside Sales Insurance Sales ICD-10 Sales Supervising experience Microsoft Outlook Delivery Driver Experience Management Recruiting Call center experience Assistant Manager Experience Inventory Control CPT coding Store Management Experience Sales Management Merchandising Cash handling Active listening Profit & Loss Organizational skills Data entry Accounting software Attention to detail Cold Calling Microsoft Office Microsoft Excel Research POS Time management Accounts receivable Cash register Leadership Customer service Retail Sales Loss Prevention Sales management Basic math

Languages

English

Certifications and Licenses

Health Insurance License

Forklift Certification

October 2023 to Present

Life Insurance License

May 2022 to Present

Life and health

Certified Medical Administrative Assistant

January 2019 to Present

Medical administrative assistant, billing and coding and science Driver's License

Food Handler Certification

Additional Information

Authorized to work in the US for any employer

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