Education & Tutoring Professional with Leadership Experience
Resume:
ANANYA S. SOMANA
*********@*****.***
Education
University of North Carolina at Chapel Hill
B.A. in English & Comparative Literature and Political Science, Minor in Data Science Professional Experience
Private Tutor, Remote Dec 2024 - Present
● Planned and executed 1:1 English tutoring sessions based on student needs
● Independently coordinated scheduling and payments with families Program Manager and Assistant Director, Sylvan Learning Center of Raleigh Aug 2024 - Jul 2025
● Led and trained a team of seven part-time teachers
● Held ongoing in-person and phone conferences with 20+ families a month
● Assessed student performance and personalized 90+ learning plans across subject areas
● Corresponded with classroom teachers to improve in-center services
● Oversaw customer accounts and maintained customer loyalty to hit revenue goals
● Created systems to schedule and organize appointments and tutoring sessions Teacher, Sylvan Learning Center of Wake Forest Feb 2024 - Oct 2024
● Certified to teach and taught students K-12 in digitalized educational programs
● Built rapport and accommodated diverse student needs to cultivate a positive learning experience Bookseller, UNC Student Stores Jul 2022 – Sept 2023
● Worked across many departments, each with unique responsibilities, including textbooks, general merchandise, and café
● Processed and distributed 100+ orders for customers and publishers utilizing virtual inventory systems
● Promoted a welcoming environment through outstanding customer service and maintained a clean sales floor
Community Engagement Intern, North Carolina Asian Americans Together Jun 2021 - Aug 2021
● Certified by NAMI Connection facilitator workshop to lead support groups for individuals living with mental illness
● Phonebanked to 40+ North Carolinians and took notes during two interviews for a survey on healthcare
● Wrote and reviewed two project proposals and a grant request for outreach programs to marginalized communities
Community Engagement
Surgical Waiting Room Receptionist, UNC REX Hospital Jun 2018 - Aug 2019
● Adhered to HIPPA, administrative policies, and health code regulations to preserve patient confidentiality and well-being
● Checked in 10+ patient families per hour and successfully escorted them to their respective patient rooms
● Facilitated efficient hospital communications through operating calls between nurses, doctors, and patient families
Skills
Customer Service, Administrative Support, K-12 Education
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