Aspiring LTC Executive Director with LNHA Training and Ops Expertise
Resume:
Anthony Ehikhamhen Jr.
* ****** ** **** ****, MA 02136
Phone #: 857-***-****
Email:********@*****.***
Objective
MBA graduate with a focus on Health Systems Management Operations, seeking to leverage my skills in healthcare administration to support the success of a Long-Term Care (LTC) facility. Experienced in improving operational efficiency, ensuring compliance, and enhancing patient care. Eager to contribute as an LTC Assistant Administrator or LTC Administrator to promote quality outcomes and a positive care environment. Skills & Certifications
Database Management/Office Tools
● Salesforce, Microsoft Office (Word, Excel, Outlook)
● SPSS Statistics, QuickBooks, NetSuite CRM
● SharePoint, Zoom, Webex, Google Suite (Gmail, Docs, Meet)
● Razors Edge
Project Management & Human Resources
● Lean Six Sigma, Agile Framework
● Analytical Thinking, Business Analysis, Multi-tasking
● Coaching, Team Leadership, Mentorship
● Budgeting, Data Collection, Conflict Resolution
● Problem Solving
Work Experience
Love and Mercy Home Healthcare, Dedham, MA
Assistant Administrator—September 2024 – Present
● Assist in managing daily operations to ensure smooth service delivery and policy adherence.
● Ensure compliance with all regulations related to patient care, billing, and staffing.
● Supervise, train, and support staff to maintain high standards of care and efficiency.
● Assist with budgeting, tracking expenses, and ensuring cost-effective use of resources.
● Monitor patient care outcomes and implement quality improvement initiatives.
● Serve as a point of contact for patients and families, addressing concerns and ensuring high-quality care.
● Support policy development and assist in implementing updates to meet best practices and regulations.
● Assist in recruiting, interviewing, and onboarding new staff.
● Support patient admissions and discharges, ensuring proper documentation and follow-up.
● Maintain patient records and ensure compliance with regulatory documentation.
● Contribute to strategic initiatives aimed at improving services and agency performance. The Guardian Center, Brockton, MA
Payroll/HR Manager—March 2022 – September 2024
● Develop and implement HR strategies aligned with business goals.
● Manage recruitment, selection, and onboarding processes.
● Handle employee relations, conflict resolution, and ensure compliance with labor laws.
● Administer employee benefits programs and maintain accurate HR records.
● Deliver training programs to enhance employee skills and performance.
● Stay updated with employment laws and collaborate on performance management processes.
● Lead HR department process improvement initiatives. LNH Administrator in Training
● Exercise ethical decision-making and leadership with assigned Administrator.
● Delegate responsibilities to appropriate staff and hold department heads accountable.
● Collaborate with the Director of Nursing to plan, implement, and evaluate nursing department services.
● Ensure compliance with federal, state, and local regulations, and safeguard residents’ rights.
● Promote well-being of residents and maintain appropriate staffing levels.
● Assist in managing departmental budgets.
Love and Mercy Home Healthcare, Dedham, MA
Executive Assistant/Marketing Chair—May 2014 – March2022
● Created and implemented integrated marketing communications and strategies.
● Managed marketing projects and coordinated with other departments to develop communication plans.
● Supervised office operations, including payroll, filing systems, and supply management.
● Prepared annual budgets, monitored expenditures, and initiated corrective actions.
● Designed and implemented office policies, measuring results and making necessary adjustments. Resources for Human Development, Norwood, MA
Program Project Manager—June 2013 – September 2018
● Provided case management and supervised program staff.
● Managed staff hiring, scheduling, training, and evaluations.
● Developed, implemented, and reviewed clinical treatment plans.
● Managed petty cash and budget expenditures.
● Maintained communication with managers, service providers, and relevant stakeholders.
● Led program teams and managed risks, producing reports for management. Greater Boston Events (GBE), Boston, MA
Account Manager/Lead—September 2014 – January 2015
● Generated sales and cross-sold services to client accounts.
● Managed client relationships and coordinated internal teams to meet client goals.
● Ensured clients received requested products and services on time.
● Communicated project progress to internal and external stakeholders. Languages
● Fluent in English and Nigerian Pidgin
● Proficient in Chinese Mandarin
Awards & Certifications
● John and Abigail Adams Scholarship, Marketing Plan Award for Principles of Marketing
● Dean’s List Candidate
● Medication Administration Program Certification
● Leadership Development Program, Most Outstanding Student
● Pedro Martinez Scholarship Recipient
● First Aid Certified
● Mental Health First Aid Certified
● Licensed Nursing Home Administrator In Training
Education
MBA in Health Systems Management Operations
University of Massachusetts Dartmouth, Dartmouth, MA —May 2020
● GPA: 3.76
B.S. in Marketing
University of Massachusetts Dartmouth, Dartmouth, MA —May 2014
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