Associate Director IT

Amit Patel

IT Director Enterprise Infrastructure Healthcare Technology Digital Transformation Leader

Tampa, Florida 813-***-**** ******@*****.*** LinkedIn: linkedin.com/in/amit-patel-fl

EXECUTIVE SUMMARY – Healthcare and Non-Healthcare experience

Strategic IT executive with 20+ years leading enterprise infrastructure, cybersecurity, and digital transformation across healthcare and multi-site organizations. Proven ability to align IT with business strategy, optimize cost structures, and deliver secure, scalable platforms. Expertise in cloud modernization, EMR integration, and operational excellence. Track record of improving uptime, reducing costs, and enhancing service delivery at scale.

KEY ACHIEVEMENTS

• Reduced IT operational costs by 50% + through vendor consolidation and contract optimization

• Improved infrastructure uptime to 99.98% across multi-site healthcare environments

• Led cloud/hybrid transformation impacting 2000+ users and 140 locations

• Implemented ITSM framework improving SLA performance by 30%

• Strengthened cybersecurity posture aligning with HIPAA and reducing risk exposure by 90%

CORE COMPETENCIES

IT Strategy • Healthcare IT (HIPAA) • Cloud & Hybrid Infrastructure • Cybersecurity • ITSM • Disaster Recovery • Vendor Management • Network Architecture • Unified Communications • EMR / FHIR Integration

PROFESSIONAL EXPERIENCE

Mirra Tech, LLC — Associate Director of IT - 2023 – Present

• Lead enterprise IT strategy across healthcare organizations (cloud + on-prem)

• Drive infrastructure modernization improving scalability, resilience, and uptime

• Implement ITSM frameworks improving SLA performance and service delivery

• Develop cybersecurity programs aligned with HIPAA compliance

• Optimize vendor contracts and reduce operational expenditures

Florida State Fair Authority — Director, IT Services - 2015 – 2023

• Directed enterprise IT operations and infrastructure strategy

• Designed Cisco network with 150+ devices and 75,000+ ft fiber backbone

• Managed Active Directory, servers, and enterprise platforms

• Implemented disaster recovery and backup strategies ensuring business continuity

Paradigm Learning — MIS Director - 2008 – 2015

• Led IT operations and enterprise systems strategy

• Implemented LMS and cloud collaboration platforms

• Improved operational efficiency through system modernization

Ricoh Global — MIS Director

1988 – 2007

• Led global IT operations and infrastructure standardization

• Managed vendor strategy and cost optimization initiatives

• Delivered scalable enterprise systems across multiple regions

EDUCATION

Associate Degree — Computer Science (Systems & Infrastructure Design)

Engineering Studies — Electrical, Electronics & Communications

CERTIFICATIONS

CISSP • CompTIA Cloud+ • HIPAA Security • Scrum Master • Cyber Security & Risk Management • AI ++

TECHNOLOGY

AWS • Azure • Microsoft 365 • Active Directory • Cisco • Fortinet • Veeam • Sophos • Datadog • ManageEngine • VoIP/UCaaS • SQL + many more

LANGUAGES

English (Fluent) • Gujarati (Professional)

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