Ivory Taylor
Seeking a career with an innovative company where I can utilize my skills,
knowledge and experience to support stakeholders adding value to an ever-growing organization.
Elyria, Ohio 44035
*************@*****.***
EXPERIENCE
Registered Behavioral Technician, Tender Care ABA
April 2025 - Present
Home Healthcare Provider, Self-employed
April 2013 - April 2025
Maintains patient’s care records and document provided services. Performs domestic and household tasks. Assist patients with mobility and physical therapies/exercises. Provides compainionship and basic emotional or physiological support. Supports clients' personal care activities. Manages a mass schedule digitally. Delegates tasks for clients Geek Squad Online Support Agent, Teletech
November 2012 - September 2013
Identified and assessed customer’s needs providing targeted solutions. Navigated a variation of databases to acquire and input applicable data and resources. Seized opportunities to upsell products ensuring optimal customer satisfaction.
EDUCATION
Ohio Business College, Medical Office Specialist
August 2018 - May 2020
Libbey High School, High School Diploma
August 2000 - June 2004
SKILLS
In home, school, childcare, or
center based ABA for children
2 years to 12 years.
Computerized Medical
Management
Health Claims processing
Anatomy/ Physiology and
Medical Terminology
(Medisoft)
Medical Insurance Coding
CPT/ICD9
Keyboarding: 74 WPM
Medical Office Procedures
Electronic Database
Management
LANGUAGES
English