JUANA PARRA MIRANDA
Tucson, Arizona ***** • 520-***-**** • **************@******.***
Summary
I have over 10 years of experience in providing high-quality customer care. I always accommodate customer needs through communication, persuasion, and rapport-building. I have proven leadership skills and can work with little to no supervision.
Highlights
Customer Service
Budgeting
Multi-tasking
Cash Handling and Register Operations
Time Management
Merchandise restocking
Data entry
Compliance with all Food Handling Regulations
Experience
Cashier, 08/2025 to 01/2026
Deseret Industries Thrift Store – Tucson, AZ
Sized and displayed women's clothing
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer and balanced daily sales reports.
Assisted in inventory management by restocking shelves and organizing merchandise displays.
Trained new staff on cashier procedures and store policies to ensure consistency.
Manager/Owner, 01/2022 to 06/2025
Juanita's Catering – Tucson, AZ
Meet clients to understand their needs, vision, and budget.
Maintain ongoing communication in planning and execution
Contract and coordinate with vendors for various event needs, such as catering, entertainment and decorations.
Develop and manage event budgets, track expenses, and ensure the event stays within allocated funds.
04/2013 to 01/2022
Juanita's Cleaning Services – Tucson, AZ
Weekly cleaning activities include sweeping, moping, vacuuming and dusting
Polishing and window cleaning
Changing bedding linens
Wash, dry and fold clothes
Education
High School Graduate: 01/1989
Hermosillo, Mexico
Accounting Classes: 01/1993
Universidad de Sonora
no degree
Certifications
Business Boot Camp at YWCA Southern Arizona, 2025, Entrepreneurship certificate
Arizona Food Handler Certificate, 2025-2028
Languages
Spanish
Native or Bilingual
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