UKANWA CHIDERA MIRACLE
Virtual Assistant Administrative Support & Public Health Research Professional
Mobile: +234********** Email: ************@*****.*** Linkedin: www.linkedin.com/in/chideraukanwa
PROFILE SUMMARY
Detail-oriented Public Health graduate student with experience in administrative support, virtual assistance, customer service, research coordination, and data management. Skilled in remote collaboration, travel coordination, digital tools, and public health research. Adept at managing multiple responsibilities, maintaining organized documentation, and supporting operational efficiency in fast-paced environments.
MY EXPERIENCES
B3RD Limited - INTERN
Ikeja, Lagos State, Nigeria. Dec. 2023 – Oct. 2024
•Coordinated travel bookings, itineraries, and customer support requests using organized scheduling and communication systems, improving service delivery and client experience.
•Managed communication between clients and service providers to ensure smooth operations and timely resolution of inquiries.
•Conducted internet research on travel destinations, packages, and pricing trends, helping clients make informed travel decisions.
•Maintained and updated travel databases, improving data accuracy and operational efficiency.
•Assisted with marketing support and documentation management, contributing to streamlined administrative processes.
Sozzo Diagnostics Center - LABORATORY ASSISTANT
Lagos, Nigeria Jan. 2022 – Apr. 2022
•Conducted biochemical and clinical laboratory tests while adhering to standard operating procedures to ensure accurate diagnostic results.
•Collected, processed, and documented patient samples, including blood, urine, and semen specimens, with attention to confidentiality and accuracy.
•Maintained laboratory records and inventory systems, supporting efficient workflow and uninterrupted operations.
•Assisted with administrative tasks and documentation management, improving organization and accessibility of records.
KEY PROJECTS I HAVE WORKED ON
Undergraduate Research Project – Olabisi Onabanjo University
Topic: Effect of Zobo-Soursop Drink on Rotenone-Induced Parkinson’s Disease in Rats)
•Conducted experimental research on antioxidant effects of plant-based extracts using biochemical analysis methods.
•Performed ALT, AST, and ALP assays to evaluate oxidative stress and neuroprotective effects.
•Collected, analyzed, and interpreted research data, contributing to accurate scientific reporting and documentation.
•Assisted with laboratory procedures, data management, and research reporting while maintaining compliance with research standards.
Remote Virtual Assistant Internship - Volunteer Experience
•Supported remote administrative and virtual assistance tasks including scheduling, internet research, email communication, and documentation management.
•Utilized digital collaboration tools to organize information, manage tasks, and support workflow efficiency in a remote work environment.
•Demonstrated strong communication, multitasking, and organizational skills while working independently and meeting deadlines remotely.
SKILLS (TECHNICAL AND CORE)
Technical Skills
•Microsoft Office Suite (Word, Excel, PowerPoint)
•Google Workspace
•SPSS
•Stata
•RedCap
•KoboToolbox
•Canva
•Data Entry & Documentation
•Research & Data Analysis
•Calendar & Email Management
Core Skills
•Administrative Support
•Virtual Assistance
•Communication Skills
•Customer Support
•Time Management
•Team Collaboration
•Problem Solving
•Attention to Detail
•Organizational Skills
•Research & Reporting
•Remote Collaboration
TOOLS I USE
• Microsoft Excel
•Microsoft Word
•Microsoft PowerPoint
•Google Docs
•Google Sheets
•Google Drive
•Canva
•SPSS
•Stata
•RedCap
•KoboToolbox
CERTIFICATIONS
•African Leadership X — Virtual Assistant Certificate (2024)
•SickKids Public Health Nutrition Certificate (2025)
•Global Health eLearning Center — Adolescent and Youth Sexual and Reproductive Health (2025)
•Global Health eLearning Center — Case Management of Childhood Illness (2025)
•Global Health eLearning Center — Water, Sanitation, and Hygiene (WASH) Part 1 & 2 (2026)
•Global Health eLearning Center — M&E Fundamentals (2026)
•Global Health eLearning Center — Mortality Surveillance Methods and Strategies (2026)
•Chennai Liver Foundation — Learn Hepatitis (2026)
•WHO x Nigeria Youth Engagement Series Module 1 (2026)
EDUCATION
•University of Ibadan Master of Public Health (Reproductive and Family Health) Apr 2025 - Present
•Olabisi Onabanjo University Bachelor of Science in Biochemistry Oct. 2018 - Jul. 2023 Second Class Upper Division
LEADERSHIP OR VOLUNTEER EXPERIENCE
Nigerian Red Cross Society, Community Developmental Service Nov. 2023 – Oct. 2024
• Provided first aid and emergency response support during community outreach activities and health programs.
•Educated community members on disease prevention, CPR, and health awareness through sensitization programs.
•Assisted in coordinating relief distribution and community support initiatives, improving outreach effectiveness and resource allocation.
•Collaborated with multidisciplinary teams to support humanitarian and public health activities.
•Teach first aid, CPR, and disease prevention in schools and community centers to promote health awareness, safety practices, and life-saving skills among students and residents.
Independent Electoral Commission - Faculty of Public Health, University of Ibadan, Nigeria Jan. 2026 – Present
•Coordinated faculty electoral activities and supervised voting procedures to ensure transparency and compliance with guidelines.
•Managed voter verification and accreditation processes using organized documentation systems.
•Maintained confidentiality and supported effective communication among stakeholders throughout the electoral process.
REFRENCES
Are Available on Request