Detail-Oriented Remote Bookkeeper Seeking Entry-level role

AMY MCGRAW

**** ******* *** *********, ** ***** 925-***-**** **********@*****.***

Skills Summary

Accounting, Customer Service, Cash Handling, management

Software and Tools: QuickBooks, Sage50, MS Office (Excel, Word, PowerPoint), Google Workspace

Education

Associate’s degree in accounting technology/In Progress

Olympic College Sept 2024 – present

Mission College Sept 2009 – Dec 2014 Deans list, Certificate of Achievement, Accounting

Experience

Dominican Hospital, Soquel, CA

HR receptionist/Nov 2002 – June 2003

First point of contact for public, employees, and job applicants in person and by phone

HR process support: scheduled appts, ordered background checks, maintained staff records

Provided benefit-related guidance and information to employees

Assisted HR hiring process: job postings, correspondence with applicants, scheduling, etc.

Processed and distributed office mail, typed and distributed correspondence, made copies, other clerical duties as required

Ventana Inn, Big Sur, CA

Reservations Manager/1989 – 1999

Successfully managed daily operations of reservations department, ensuring prompt and accurate customer service

Booked reservations for rooms, upsold spa and restaurant bookings

Reported occupancy and sales data to upper management.

Trained and evaluated employees, scheduling to assure phone coverage and optimal staffing for work volume

Collaborated across departments (e.g. housekeeping, spa, front desk) to assure our four-star quality guest experience

Served as concierge to inform guests of available amenities of the resort and surrounding area

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