Data Entry Specialist with Strong Detail-Oriented Skills

EJIMBE HENRY NZUBE

Moscow, Russia Email: ********@*****.*** Phone: +234**********

Professional Summary

Dedicated and multidisciplinary professional with strong academic backgrounds in Psychology, Public Health, and Cognitive Neuroscience. Experienced in research assistance, healthcare support, executive administration, legal support, customer relations, and community service. Skilled in research methodologies, behavioral analysis, communication, organizational coordination, client support, and humanitarian service. Passionate about healthcare, mental health, research, emergency response, and community development with a proven commitment to professionalism, resilience, empathy, and continuous growth. Education

Degree Institution Year

M.Sc. Cognitive Neuroscience Higher School of Economics (HSE), Moscow 2022–2024 M.Sc. General Public Health University of Lagos, Nigeria 2020–2022 B.Sc. Psychology (Second Class Upper) University of Nigeria, Nsukka 2010–2014 Professional Experience

Senior Customer Care Service Provider – 1xBet (2024–Present) Providing professional customer support services to global clients through live chat, email, and digital communication channels. Assisting customers with account management, payment inquiries, technical issue resolution, platform navigation, and complaint handling while ensuring customer satisfaction, confidentiality, and timely problem resolution. Supporting multilingual and international client interactions in a fast-paced service environment. Executive Personal Assistant II – Chisco Group (2017–2022) Managed executive schedules, prepared reports and presentations, coordinated meetings, handled confidential correspondence, and conducted organizational research and compliance support. Legal Assistant – Chisco Group Legal Department (2019–2022) Supported legal operations through legal research, contract drafting, documentation management, and preparation of agreements and court-related processes.

Voluntary Caregiver – The Freudian Centre Rehabilitation Home (2019–2022) Provided emotional and physical support to clients, assisted with healthcare plans, mobility support, medication routines, and personal care services.

Management Associate – Fulham Properties Development Management Company (2017–2019) Supported property evaluation processes, maintained organizational documentation, coordinated communication tasks, assisted with client relations, and provided administrative and customer service support. Undergraduate Research Assistant – University of Nigeria, Nsukka (2013–Present) Supported academic research projects through literature reviews, participant coordination, data collection, research documentation, and report writing.

Certifications & Professional Training

• Open Doors Olympiad Scholarship Award – Higher School of Economics

• West African Bioethics Training Program (CITI) – Research Ethics & Compliance

• UNICEF Training on Emergencies and High-Threat Environment Management

• University of Strathclyde Training on Protecting Unaccompanied and Separated Children

• Bayt Human Resource Management Training

• Jobberman Soft Skills Training

• TEFL Professional Institute Certification

Core Skills

Research Methodologies, Data Collection, Literature Review, Customer Service, Communication, Healthcare Support, Organizational Coordination, Human Resources Support, Behavioral Analysis, Crisis Response Awareness, Team Collaboration, Time Management, Microsoft Word & Excel, Administrative Support, Report Writing, Community Engagement, Problem Solving, Client Relations.

Technical & Research Areas

Cognitive Neuroscience, Public Health Research, Organizational Psychology, Behavioral Science, Neuroimaging Concepts (EEG & MEG), Mental Health Support, Humanitarian Assistance, Emergency Response Coordination, Research Ethics, Social Research, and Community Health Development. Professional Interests

Healthcare and Allied Health Services, Clinical and Medical Research, Mental Health Support, Public Health Programs, Community Development, Emergency Medical Services, Humanitarian Support, Behavioral Health, Organizational Development, and International Research Collaboration.

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