Versatile Admin & HR Support Specialist
Resume:
SUMMARY Accomplished Human Capital Specialist with extensive experience in HR lifecycle management HRMS integration, employee relations, compensation, and payroll administration. Backed by strong leadership experience as a Store Manager and Cluster Manager in the retail industry, with proven ability in handling employees, customer relations, team supervision, operations management, and driving business performance. Skilled in recruitment, onboarding, employee engagement, digital marketing, website design, and social media content creation. Eager to leverage a blend of HR expertise, leadership, customer service, and digital skills to drive operational efficiency and organizational success. WORK EXPERIENCE
06/2024 – Present Freelance Digital Specialist Rancho Cucamonga NEFFCON-IE/PAIS-IE
• Spearhead the design and management of websites, social media platforms, photo & video production, and provided event support.
01/2026 – 02/2026 Office Assistant (Part Time) Loma Linda St. Joseph The Worker Church
• Managed incoming calls, directing them appropriately, and warmly welcomed parishioners, visitors, and ministry leaders.
• Delivered comprehensive administrative support for parish ministries, special events, and ongoing staff projects.
• Facilitated the Faith Formation program by maintaining sacramental entries, processing payments, and updating essential records.
09/2024 – 01/2025 HR Generalist Riverside
Creative Solutions for Kids & Families
• Oversaw the meticulous maintenance and updating of employee records, administered employee benefits programs, and supported performance review and management process.
• Analyzed workforce demographics and evaluated employee engagement trends to inform and enhance HR strategies.
01/2021 – 05/2024 Secretary& Arts & Communication (Volunteer) Rancho Cucamonga NEFFCON-IE/PAIS-IE
• Provided essential administrative support and executed multimedia content creation for organizational events and communications.
Hemet, CA 92545, +1-951-***-****, **********@*****.***, LinkedIn P a g e 2 3
04/2014 11/2019 Human Capital Specialist Dubai, UAE Majid Al Futtaim Fashion LLC.
• Pioneered HRMS integration and implementation, successfully deploying Adrenalin, SuccessFactors, and Hyperion system.
• Administered Employee Central, managed probation periods, conducted performance appraisals, oversaw compensation and benefits, and directed budget planning.
• Assisted employees with HRMS-related inquiries and ensured alignment of the Business Foundation Code with Payroll, Finance, and Retail Operations.
• Partnered with the HR Director on manpower budgeting and furnished HR recommendations to various line departments.
• Reviewed payroll reports meticulously to ensure accuracy and compliance with regulations.
• Chaired cross-departmental HR projects and actively fostered robust employee relations.
01/2008 – 03/2014 HR Executive Dubai, UAE
Majid Al Futtaim Fashion LLC.
• Managed the complete HR cycle, encompassing recruitment, onboarding, offboarding, performance appraisals, and benefits administration.
• Maintained and updated HR policies and Standard Operating Procedures (SOPs) coordinated visa processing, labor approvals, and managed payroll administration. 10/2005 – 08/2006 Store Manager Dubai, UAE
Flamant Home Furniture
• Boosted profitability by 15% through the strategic implementation of promotional campaigns and diligent cost control measures.
• Guided teams to consistently exceed sales targets, effectively managed inventory, optimized product placement, and oversaw shipment logistics. 01/1990 – 10/2005 Cluster Manager Dubai, UAE
Al Futtaim Watches & Jewelry
• Directed multi store operations, including staff management, inventory control, sales performance, staff training, and customer service excellence. 1986 – 1988 Production Operator – Special Business Div. A Philippines Integrated Micro Electronics Incorporation
1981 – 1984 Bundle Controller Philippines
Top Form Manufacturing Corporation
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EDUCATION INTERNATIONAL CORRESPONDENCE SCHOOL (ICS) Distance Learning - Pennsylvania Diploma, Interior Decoration
Dr. Faustino College Philippines
Hotel & Restaurant Management (HRM)
Jose Abad Santos High School Philippines
High School
SKILLS HRMS/HR System Implementation HR Data Management & Reporting Recruitment, Onboarding & Training Performance Management Payroll Support & Compensation Benefits Microsoft Office & HR System Employee Relations Budget Planning & Reporting
Team Leadership & Staff Supervision Retail Operations Management Customer Service Excellence Store & Cluster Management Training & Coaching Social Media Management
Organizational & Administrative Skills Website Design Event Coordination & Creative Design Content Creation AWARDS & CAREER ACHIEVEMENTS
Majid Al Futtaim Fashion LLC
• 2014 – Result Focused Award
• 2013 – Place to Be Award
• 2012 – Passion Award
• Promoted through multiple HR positions based on performance and leadership: o HR Coordinator
o Junior HR Executive
o HR Executive
o Human Capital Specialist
Al-Futtaim Group – Watches & Jewelry Division
1990 – 2004
• Best Retail Sales All Year-Round
• Target Achiever Award
• Mystery Shopper ++A Recognition
• Excellent Service Achiever
• Best Showroom Display
• Promoted from Salesperson to Supervisor, Store Manager, and Cluster Manager through consistent performance and leadership excellence.
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