Data Entry Specialist with IT Foundation

JOHN PAUL BALDEVARONA

************@*****.*** 097*-***-**** Philippines

PROFESSIONAL OBJECTIVE

Detail-oriented and motivated Information Technology professional seeking an entry-level position where I can apply my software development, data entry, customer service, and technical skills. Committed to delivering accurate work, supporting team goals, and continuously improving through new challenges.

EDUCATION

Bachelor of Science in Information Technology January 2024

Major in Software Development / Programming

AMA University – Philippines

SKILLS

•Information Technology & Basic Computer Skills (Microsoft Word, Excel, Internet)

•Software Development / Programming fundamentals

•Data entry and record management

•Good verbal and written communication

•Time management and work prioritization

•Critical thinking and problem-solving

•Teamwork and collaboration

•Attention to detail

•Fast learner and adaptable

WORK EXPERIENCE

Customer Service Representative July 2024 – February 2025

Invimedia Melbourne, Australia

•Assisted customers with inquiries and resolved issues efficiently

•Collaborated with team members to improve service processes

•Provided product information to enhance customer satisfaction

•Handled escalated concerns professionally and empathetically

•Maintained accurate customer records and feedback reports

Data Entry Clerk May 2022 – June 2024

Loogicom Sydney, Australia

•Entered and updated data in company databases with high accuracy

•Reviewed and verified documents for completeness

•Maintained organized records and digital files

•Used spreadsheet software to manage and analyze data

•Ensured compliance with company data entry procedures

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