Michel Abd El Nour
Hasbaya, South Lebanon. *******************@*****.*** . +961-********
SUMMARY
Business Management student with hands-on experience in data entry, customer interaction, and team leadership. Proven ability to manage responsibilities under pressure, communicate effectively, and maintain accuracy in tasks. Seeking to contribute to a customer-focused or administrative role while continuing to develop professional skills.
EDUCATION
Lebanese International University (LIU) – Nabatieh, Lebanon February 2024 - present
Bachelor in Business Administration in Business Management
Maintaining a cumulative GPA of 3.86
Hasbaya Public High School – Hasbaya
Lebanese Baccalaureate in Life Science
September 2020 –October 2023
EXPERIENCE
Easy Eats –Data Entry & Customer Support – Lebanon July 2025-present
Delivered 500+ orders efficiently while maintaining punctuality and reliability
Interacted with 300+ customers, ensuring positive service experience and handling inquiries professionally
Entered and digitized 30+ restaurant menus with high accuracy and attention to detail
Resolved minor customer issues and maintained a professional attitude in fast-paced environment
Lebanese Scout Association –Cub Leader – Lebanon March 2023 – Present
Led and supervised groups of 10-20 children in weekly activities
Planned and organized events, improving coordination and leadership skills
Resolved conflicts and maintained positive and a structured environment
Communicated effectively with team members and parents SKILLS
Technical skills: Microsoft Excel (data entry), Microsoft Word & PowerPoint, Email communication Soft skills: Leadership, Critical Thinking, Decision Making, Attention to Detail, Communication, Teamwork, Client Communication, Organizational Skills, Awareness of Trends & Social Media Languages: Arabic (Native), English (Fluent), Portuguese (Basic)