Marcell Hall
615-***-**** ***********.**@*****.***
Professional Summary
Detail-oriented supervisor with 10+ years of experience leading teams of up to 12 in laboratory and security environments. Skilled in training, SOP development, scheduling, and quality assurance to support compliance and CLIA/CAP certification. Known for streamlining operations, improving accuracy, and communicating clearly to drive consistent results.
Work Experience
Supervisor of Molecular Accessioning Infinite Genomics, LLC Little Rock, AR November 2020 to March 2026
• Trained employees on the Stratus accessioning program to speed onboarding and improve consistency.
• Created and updated SOPs and workflows to support CLIA and CAP certification.
• Oversaw payroll, schedules, and performance reviews to maintain coverage and efficiency.
• Maintained specimen quality by accepting or rejecting samples based on criteria and compliance standards.
• Verified test orders against insurance requirements to help reduce claim denials.
• Monitored performance and issued corrective actions to improve accessioning accuracy.
• Supported COVID-19 drive-thru testing by collecting swabs, setting up systems, verifying insurance, and troubleshooting issues.
Additional experience in customer service and hospitality (Trios; H.G. Hills Urban Market).
Education
Wynne High School
Wynne, AR 72396
Diploma
Certifications and Licenses
New Managers Training Certificate
February 2022 to February 2023 Udemy course (Lab-focused management training).
Skills
SOP development • Regulatory compliance (CLIA/CAP) • Team training • HIPAA • Quality assurance • Customer communication • Multitasking