Data Entry / IT Support Specialist Resume

SIMON KALEMBWILA

Email: ****************@*****.*** Phone: +260-***-***-***

Location: Lusaka, Zambia

PROFESSIONAL SUMMARY

Detail-oriented Computer Science graduate (B.Sc., 2025) with hands-on experience in software development, network security, and IT support through academic projects and internship roles. Proficient in Python, Java, and C++ with certifications in cybersecurity and network applications. Seeking to leverage analytical problem-solving and collaborative skills in an entry-level software engineering or IT security role. EDUCATION

Bachelor of Science in Computer Science

DMI-ST. Eugene University – School of Computer Science and Engineering Lusaka, Zambia Expected Graduation: 2025

Relevant Coursework: Data Structures, Algorithms, Network Security, Database Systems, Software Engineering

Additional Studies:

- Oak University, School of Natural Sciences 2019–2020

- Chunga High School Board 2015–2017

- Hillside Primary School 2006–2014

TECHNICAL SKILLS

Programming Languages: Python, Java, C++, SQL

Frameworks & Tools: Flask (basic), Git, Linux CLI, Wireshark (basic) Concepts: Object-Oriented Programming, Network Protocols, Subnetting, Threat Analysis, SDLC

Soft Skills: Agile Collaboration, Technical Documentation, Time Management, Critical Thinking

CERTIFICATIONS

- Programming Network Applications in Java Udemy

- Fundamentals in Network Security Udemy

- Check Point R81 Multi-Domain Security (MDS) Server Deployment Udemy

- EC-Council Cybersecurity for Businesses EC-Council

- Ethical Hacking Essentials (Fundamentals) EC-Council

- IP Addressing and Subnetting Udemy

- Demystifying Computer Viruses: Types, Spread, and Protection Udemy PROFESSIONAL EXPERIENCE

IT Intern Actualize Career Consultancy – Lusaka, Zambia Mar 2024 – Aug 2024

-Data entry and created databases

- Provided technical support to 15+ staff members, resolving hardware/software issues with 95% first-contact resolution.

- Assisted in network troubleshooting and documentation of IT assets, improving inventory accuracy by 30%.

- Collaborated with senior IT staff to deploy security updates across 20+ workstations.

- Documented user guides for internal tools, reducing onboarding time for new hires. LANGUAGES

- English: Professional Proficiency

- Nyanja: Native

- Bemba: Conversational

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