Versatile Administrative and Sales Professional
Resume:
Ivy Oberlander
Rancho Cordova, CA *****
**************@*****.***
Authorized to work in the U.S. for any employer
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Professional Summary
Versatile administrative, educational, and sales professional with 10+ years of experience supporting operations, managing customer relationships, and driving performance in both in-person and remote environments. Proven ability to meet KPIs, improve ROI, and adapt quickly to coaching and feedback. Strong communicator with a track record of success in tech sales, administrative operations, and client support.
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Work Experience
Junior Sales Executive
Yelp — Remote / San Francisco, CA
January 2026 – Present
• Manage a high-volume pipeline of SMB prospects through outbound calls, emails, and follow-ups in a fully remote environment.
• Conduct discovery conversations to understand business needs and recommend Yelp advertising solutions that improve client ROI.
• Deliver tailored product pitches and demos, consistently meeting or exceeding daily, weekly, and monthly KPIs.
• Apply coaching and feedback to refine sales strategy, strengthen objection-handling, and increase close rates.
• Maintain accurate CRM documentation to support forecasting, pipeline visibility, and revenue tracking.
• Collaborate with senior sales leadership to optimize outreach strategies and enhance campaign effectiveness.
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Resource Specialist / Instructional Aide
Oakdale Joint Unified School District — Oakdale, CA November 2017 – September 2020
• Delivered individualized education programs (IEPs) for special education and at-risk students.
• Provided group, small-group, and one-on-one instruction aligned with district curriculum and state standards.
• Created a supportive classroom environment that encouraged positive behavior and social skill development.
• Monitored student progress and maintained compliance with all educational mandates.
• Participated in faculty meetings, committees, and professional development activities.
• Supported schoolwide activities and collaborated with staff to meet student needs.
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Fitness Coach
Beachbody — Oakdale, CA
March 2015 – November 2017
• Built and managed a personal fitness brand across multiple social media platforms.
• Sold fitness products and challenge packs ranging from $100–$400.
• Coached clients on fitness programs, nutrition products, and motivation strategies.
• Recruited and trained new coaches to grow team performance and sales.
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Administrative Assistant / Billing / Payroll Clerk Vito Trucking, LLC — Modesto, CA
March 2013 – January 2015
• Issued invoices, processed statements, and maintained customer accounts.
• Entered and verified data across multiple systems, ensuring accuracy and confidentiality.
• Managed payroll processing, resolved discrepancies, and responded to employee inquiries.
• Prepared reports, maintained backups, and supported system updates and testing.
• Ensured compliance with company policies and contributed to team operations.
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Administrative Secretary / HR / Division 1
Preferred Plumbing and Drain — Modesto, CA
July 2012 – March 2013
• Managed dispatching, hiring, and HR-related documentation.
• Ran financial reports, including profit and loss statements.
• Addressed employee concerns and supported administrative operations.
• Completed onboarding paperwork and maintained personnel files.
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Administrative Clerk / Receptionist
Public Works & Community Development — Oakdale, CA November 2011 – July 2012
• Provided clerical support across multiple departments.
• Assisted the public with inquiries regarding city programs and services.
• Processed documents, correspondence, reports, and memos.
• Registered participants for city programs and processed fees.
• Scheduled inspections, appointments, and facility rentals.
• Managed mail distribution, filing, scanning, and recordkeeping.
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Education
Administrative Accounting Clerk II Certificate
Computer Tutor Business & Technical Institute — Modesto, CA 2010 – 2011
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Skills
• Sales Outreach & Prospecting
• KPI & ROI-Driven Performance
• Remote Work & Virtual Collaboration
• CRM Systems (Yelp training)
• Microsoft Office (10+ years)
• Excel, Word
• Peachtree Accounting
• Data Entry & Reporting
• Payroll Processing
• Customer Service
• Typing (10+ years)
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