Charge Entry / Coding Specialist with HIPAA Expertise

LISA DENNIS

EDDINGTON, ME US 207-***-**** *********@*****.*** LinkedIn

OBJECTIVE

Seek to obtain a position in a challenging environment where I can utilize my excellent communication and organizational skills, as well as my attention to

detail and ability to multi-task.

SKILLS

• Technical Proficiencies: Cerner Millennium (EHR), 3M Health Information System, OAS Gold to enter Anesthesia times, Microsoft Word, Excel & Outlook

• Data Management: Data Entry, Data Quality Checks, Data Confidentiality

• Soft Skills: Attention to Detail, Communication Skills, Customer Service, Problem Solving, Time Management

EXPERIENCE

OPTUM INSIGHT

Mar 2023 - May 2026

CHARGE ENTRY REPRESENTATIVE

Remote

• Entered charge details into Cerner Millennium EHR system and Microsoft Excel tracking sheets, including CPT/HCPCS codes, dates of service, unit counts,

modifiers and revenue codes when applicable

• Ensure charges are consistent with provider documentation and comply with departmental standards

• Edit and resolve errors that are system generated and correct issues of invalid procedure codes, mismatched dates of service, missing charges and inconsistent

documentation

• Performed data quality checks by identifying duplicate charges, incorrect codes or units, and missing or invalid modifiers to ensure accuracy and validation

• Ensure charges are entered within expected timeframes and posted in accordance with required standards

• Maintained strict data confidentiality and compliance with HIPAA regulations at all times

• Cover Coders when out of the office

NORTHERN LIGHT HEALTH

Feb 2019 - Mar 2023

CHARGE ENTRY REPRESENTATIVE

BANGOR, ME

• Entered charge details into OAS Gold and Microsoft Excel, including CPT/HCPCS procedure codes, dates of service, unit counts, modifiers and revenue

codes as applicable

• Generated and exported reports using Discern Reporting Portal and Microsoft Excel for departmental review

• Maintained strict data confidentiality in accordance with HIPAA regulations

• Covered Coders when out of the office

VERIZON/FAIRPOINT/CONSOLIDATED COMMUNICATIONS

Mar 2005 - Oct 2018

DIRECTORY ASSISTANCE/CUSTOMER SALES & SERVICE

• Answered calls from customers in a call center to place orders for new service or to make changes to existing service

• Used databases to connect with other departments

• Made adjustments to bills after investigating the reason for the adjustments

BANGOR, ME

BEHAVIOR HEALTH CENTER

Nov 2004 - Mar 2005

RECEPTIONIST

• Greeted Patients

• Scheduled Appointments

• Posted Therapist Session Notes

BANGOR, ME

N.H. BRAGG & SONS

Nov 1999 - Apr 2004

ACCOUNTS PAYABLE CLERK/RECEPTIONIST

• Entered invoices on an in-house computer system

• Ran checks on a weekly basis

• Called on missing invoices

• Answered telephone calls from vendors regarding invoices and payments

• Calling on debit memos and getting credit

• Wrote manual checks and kept track of the checkbook

• Registered company vehicles

• Processed outgoing mail

• Covered multi-line switchboard

BANGOR ME

KOZAK, GAYER & BRODEK, P.A.

Apr 1997 - Sep 1999

SECRETARY

• Answered a multi-line switchboard

• Transcribed notes from Attorneys

• Filing

BANGOR, ME

EDUCATION

BEAL UNIVERSITY, BANGOR ME

ASSOCIATE OF APPLIED SCIENCE (AAS) DEGREE, HEALTH INFORMATION TECHNOLOGY (HIT)

BEAL COLLEGE, BANGOR ME

ASSOCIATE OF BUSINESS SCIENCE DEGREE, EXECUTIVE/LEGAL SECRETARIAL SCIENCE

OLD TOWN HIGH SCHOOL, OLD TOWN ME

DIPLOMA

Jun 2023 - Aug 2025

BANGOR ME

May 1994 - May 1997

BANGOR ME

Jun 1989

OLD TOWN ME

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