DAUD JOHN
Naseem Colony, Swati Gate, Peshawar, Pakistan ******@*****.*** +92-312-199000-9
**/**/**** ********* ****** 17301-8869930-7 Male
As a dedicated and detail-oriented professional with a Diploma in Information Technology and an Intermediate in Computer Science. My background has equipped me with robust skills in networking, IT support, Windows installation, ERP and CRM systems, CCTV operating, cash handling, report making, POS systems, inventory management, supply chain management, & Microsoft Office. I am confident in my ability to provide valuable solutions and support to both your office and church initiatives. My goal is to help create a well-organized and efficient environment that enables the team to focus on its core missions and responsibilities. OFFICE CLERK, Ayaz Enterprises Distribution (FMCG) (FAUJI FOODS PVT LTD) 01/2020 – present PESHAWAR, PAKISTAN
Write and distribute email, correspondence memos, letters, faxes, and forms Maintain a filing system for important and confidential company documents Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers Handle requests and queries from senior managers Develop and maintain a filing system
Manage and maintain records and databases Ensure
proper storage and retrieval of documents
Coordinate with other departments to ensure compliance with established policies Support team members in various administrative tasks
Monitor and control computer systems and networks
Respond to hardware and software issues, including system failures Perform regular system backups and data recovery operations Input data into computer systems accurately and efficiently
Maintain databases and ensure data integrity
Generate reports and summaries from data as required IT INCHARGE, MACRO MALL PESHAWAR (RETAIL)
01/2018 – 10/2020 PESHAWAR, PAKISTAN
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
Assess vendors and develop test strategies for new hardware and software. Troubleshoot hardware and software issues related to internal IT. Resolved problems, improved operations and provided exceptional service. CAREER OBJECTIVE
PROFESSIONAL EXPERIENCE
Acted as a team leader in group projects, delegating tasks and providing feedback. Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions. KEY PUNCH OPERATOR, Zong Franchise (TELECOMMUNICATION) 01/2015 PESHAWAR, PAKISTAN
Prepare and organize documents for data entry, ensuring accuracy, and maintained accurate records of inventory, including raw materials, packing materials, and finished goods. Managed inward and outward gate passes, tracked goods in and out of the warehouse, and recorded GRNs according to purchase and production orders.
Handled issue records for various materials, entered data from source documents into the computer database, and maintained stock levels.
Collected and verified cash from sales representatives, accurately prepared and deposited daily cash collections, maintained meticulous records of cash transactions, ensured reconciliation of cash with sales records, adhered to secure cash handling procedures, and provided daily reports on cash collections and bank deposits to the finance department.
EDUCATION
DIPLOMA IN INFORMATION TECHNOLOGY
(DIT), Excel Learner's Academy
2017 – 2018 PESHAWAR, PAKISTAN
INTERMEDIATE (COMPUTER SCIENCE),
University Model College
2015 – 2017 PESHAWAR, PAKISTAN
LANGUAGES
URDU ENGLISH
PASHTO PUNJABI
• Management Skills — Strong leadership abilities, including team supervision, task delegation, and performance management.
• Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) — Advanced proficiency in Microsoft Office applications for data analysis, reporting, and communication.
• ERP Systems Knowledge — Familiarity with ERP systems for inventory management and business process integration.
• CRM Systems Proficiency — Experience in using CRM systems to manage customer relationships and sales pipelines
• Data Entry Accuracy and Efficiency — High level of accuracy and speed in entering data into systems and spreadsheets.
SKILLS
• Networking — Experience with routers, switches, firewalls, and other networking devices. Knowledge of network troubleshooting tools and techniques.
• Operating Systems — Proficiency in Windows operating systems. Knowledge of server management, Active Directory, and system administration.
• Database Management — Understanding of data backup and recovery processes.
• IT Support and Troubleshooting — Expertise in diagnosing and solving hardware, software, and network issues.
• Communication Skills — Clear communication for explaining technical concepts to non- technical stakeholders. Good listening skills to understand user issues and requirements.
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