Permanent Address: ***** Lake Meadows dr Bowie MD, 20720
240-***-**** *************@*****.***
Towson University
Towson, MD Expected Date of Graduation – Dec 2025
College of Fine Arts and Communcations
Skills
Coding
Python • React • C/C++ • Java • Android • JavaScript • PyTorch • TensorFlow • Docker • Unity3D • HTML/CSS • Flutter Audio/Visual Art
Ableton Live • Photoshop • Premiere Pro • Figma • After Effects • Media Encoder • Blender Office Skills
Google AdWords • Microsoft Office • Notion • Git/GitHub • Azure Devops • Unix Terminal • Webflow
Content Creation & Editing, Digital Storytelling, Social Media Strategy, Brand Messaging, Audience Engagement, Visual Design (Canva), Web Content Management, Analytics Basics
Experience
Towson University – IT Help Desk, Towson, MD
IT Support Technician Jan 2022 – Dec 2024
Supported students, faculty, and staff by resolving technical issues while delivering clear, professional communication to non-technical users. Created documentation and step-by-step guidance to improve user understanding. Collaborated with campus teams to support classroom technology and digital tools used for instruction and presentations.
Relevant Courses
COMM 380: Leadership Communication
• Leadership Styles, Organizational Communication, Conflict Resolution, Team Dynamics, Professional Messaging
EMF 1109: Digital Storytelling
• Visual Narrative Design, Multimedia Content Creation, Storyboarding, Audience Engagement, Digital Media Tools
CIS 265: Visual Basic Programming
• Visual Basic Syntax, Event-Driven Programming, GUI Design, Debugging, Application Development
CIS 377: Introduction to Cybersecurity
• Cybersecurity Fundamentals, Network Security, Threat Analysis, Risk Management, Security Best Practices
Personal Work
2023- 2025 Personal Portfolio Website – Developed and maintained a responsive website showcasing digital projects, written content, and technical skills, emphasizing clean design and accessibility.
Social Media Content Project – Designed branded visual content, captions, and posting schedules; reviewed engagement data to refine messaging and audience reach.
Web & Media Coursework Projects – Produced interactive web-based assignments combining written content, visuals, and front-end development to communicate ideas effectively.
Awards and Achievements
Google Generative AI – Introduction to AI
Google Generative AI – Prompt Engineering Basics
Outstanding IT Support Recognition – Towson University IT Help Desk
Acknowledged for consistently delivering clear, user-focused technical support and high customer satisfaction.
Digital Portfolio Excellence Award (Course-Based Recognition)
Recognized by faculty for a well-designed personal portfolio website demonstrating digital storytelling, accessibility, and clean visual design.
Social Media Engagement Growth Achievement
Improved engagement metrics through strategic content planning, caption writing, and visual branding in a social media content project.