Data Entry Specialist with Admin & VA Expertise

Onome Taiwo Orido

Virtual Assistant & Remote Administrative Professional

Hal-Qormi, Malta Open to Global Remote

+356-****-**** ***************@*****.***

PROFESSIONAL SUMMARY

Results-driven Virtual Assistant with 5+ years of experience delivering remote administrative and operational support to entrepreneurs and businesses across international time zones. Proven ability to manage inboxes, coordinate calendars, produce SEO-optimised content, and oversee social media platforms—all while maintaining strict confidentiality and meeting deadlines consistently. Skilled communicator and fast technology learner who thrives in distributed, fast-paced environments.

CORE COMPETENCIES

Administrative Support Inbox & calendar management, data entry, document formatting, file organisation Writing & Content SEO copywriting, blog posts, web content, proofreading, report drafting Social Media Management

Content scheduling, community engagement, analytics reporting (Facebook, Instagram, LinkedIn, Twitter/X)

SEO Keyword research, on-page optimisation, meta descriptions, content strategy Customer Support Email/chat support, CRM management, issue resolution, relationship management Remote Collaboration Asana, Trello, Slack, Google Workspace, Zoom, Microsoft 365 Research Internet research, competitor analysis, data summarisation Project Coordination Task tracking, workflow optimisation, deadline management WORK EXPERIENCE

Business Administrative Officer

Rich Health Pharmacy and Medical Service

2020 – March 2026

• Managed and triaged high-volume email inboxes, reducing response time by maintaining organised communication systems.

• Scheduled and coordinated meetings and appointments across multiple time zones using Google Calendar and Outlook.

• Conducted in-depth internet research and produced concise summary reports for management decision-making.

• Organised and maintained cloud-based filing systems (Google Drive, OneDrive), improving team document accessibility.

• Responded promptly to customer enquiries via email and live chat, maintaining a professional and solution-oriented approach.

• Supported daily operational workflows, including data entry, CRM updates, and administrative task coordination.

• Created SEO-optimised written content including newsletters, product descriptions, and internal communications.

• Managed the company's social media accounts (Facebook, Instagram), scheduling posts, monitoring engagement, and reporting on analytics.

Customer Service Representative

Educational Global Service

2023 – 2026

• Delivered professional customer support via multiple channels, resolving issues efficiently and empathetically.

• Maintained accurate and up-to-date customer records in CRM databases, ensuring data integrity.

• Collaborated cross-functionally with team members to consistently meet and exceed service targets.

• Built and sustained strong client relationships through clear, proactive communication.

• Contributed written content for client-facing communications and onboarding documentation. EDUCATION

Strategic Management and Leadership – Level 7

European College of Innovation, Malta 2023 – 2026 BSc Business Administration

Espam Formation University, Benin Republic 2020

KEY STRENGTHS

• Independent self-starter accustomed to fully remote and asynchronous workflows

• Strong written English communication skills across formal, creative, and digital formats

• Quick to adopt new tools, platforms, and processes with minimal onboarding

• Committed to maintaining strict confidentiality and data privacy standards

• Highly reliable, deadline-focused, and organised under pressure Available immediately for global remote opportunities • References available upon request

Contact this candidate