Virtual Customer Service Coordinator candidate with accounting &
Resume:
Suzanne J. Koziolek
****************@*****.***
New Richland, MN
PROFESSIONAL SUMMARY
Confidential Account/Sales Business Manager with 15+ years of diverse experience seeking an accounting role with your growing corporation. Proven skills in team leadership, judgement, process optimization, prioritization, and a keen eye for attention to details. Prepared to utilize these strengths to enhance accounting proficiency and customer engagement to compliment your corporation’s continued success.
WORK EXPERIENCE
Asset Protection Team Lead Apr 2022 – Nov 2025
Walmart Waseca, MN
• Supervised the receipt, shipping, and invoicing of all products and deliveries, ensuring accuracy and efficiency, alerted proper channels if discrepancies occurred and if I was unable to perform the corrections myself.
• Oversaw all aspects of safety and security operations, ensuring compliance with corporate standards and trained associates in operational processes and safety practices.
• Responsible for all internal accounts and hard files by reviewing and matching hard files to their internal reports and keeping the files organized and easily identifiable by management in my absence.
Certified Pharmacy Technician Oct 2019 – Apr 2022
Walmart Waseca, MN
• Acquired in-depth knowledge of pharmacology, including brand and generic drug names, along with their therapeutic uses.
• Collaborated effectively with pharmacists, physicians, and fellow technicians to ensure high-quality patient care, as well as ordering and receiving medications and supplies.
• Provided direct patient care, including administrating CPR, and immunizations. Cash and Invoice Office Associate Aug 2010 – Oct 2019 Walmart Waseca, MN
• Counting and recording all denominations of money received from the previous day’s sales, entering information into various computer programs, and creating daily bank deposits.
• Training, collaborating, and communicating with all associates while keeping accurate, confidential, and organized files or records.
• Adapting to the constant changes of all roles and acclimated to all computer program updates.
EDUCATION and CERTIFICATIONS
Computer Literacy/Microsoft Office Apr 2026
Northstar Digital Literacy (ABE) Albert Lea, MN
Market Safety Free Store of the Month Apr – Nov 2025 Walmart Waseca, MN
Certified Pharmacy Technician 2020
Walmart via ExCPT PTCB of MN
CPR 2019
MN Dept. of Health Mayo Clinic of Rochester, MN
Diploma
Waterville-Elysian High School Waterville, MN
SKILLS
• HIPPA
• Common
Sense
• Self-Motivated
• Adaptable
• Organized
• Highly
Perceptive
• Time
Management
• Multi-Tasking
• Proficiency
• Lead-by-
Example
• Customer
• Engagement
• Computer
Literacy
• Microsoft
Office
• P & L
• CCTV
• Safety Trainer
• Inventory Lead
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