Remote Appointment Setter for Solar Sales
Resume:
ROLANDO S. AQUINO II
Sitio Tabaylawom, Naya Road,
Cebu City, Cebu PH
***********@*****.***
OBJECTIVE
Motivated and results-driven professional with a background in high-pressure sales, seeking a Remote Appointment Setter role. Eager to leverage strong communication skills and a resilient mindset to exceed daily call targets and qualify homeowners for renewable energy programs. Committed to mastering proven scripts and coaching to quickly transition into a high-performing closer role.
KEY SKILLS & QUALIFICATIONS
Remote Operational Discipline: Self-motivated with a dedicated, quiet home office environment and a track record of meeting strict Monday–Friday schedules without supervision.
CRM Proficiency & Data Entry: Experienced in tracking call results, updating lead status, and managing pipelines within CRM platforms to ensure seamless hand-offs.
Resilient Communication: Expert at handling objections and maintaining a professional, persuasive tone during high-stakes phone interactions.
Rapid Knowledge Acquisition: Highly coachable with a strong aptitude for mastering new industry terminology (solar energy), CRM software, and sales techniques during training.
Lead Qualification & Discovery: Skilled in using proven scripts to identify homeowner needs, qualify interest, and effectively schedule consultations for specialists.
EDUCATIONAL BACKGROUND
Bachelor of Science in Aircraft Maintenance Technology
Cebu Aeronautical Technical School, Salinas Drive, Cebu City
2019 – 2024
Senior High School
University of San Jose-Recoletos, Basak Pardo, Cebu City
2016 – 2019
Junior High School & Elementary
Saint Mary's Academy of San Nicolas, Cebu City
2008 – 2016
Early Elementary Education
University of Southern Philippines Foundation, Cebu City
2005 – 2008
WORK EXPERIENCE.
Arena Plus
Customer Support
October 2025 – May 2026
• Expertly managed high-pressure interactions with frustrated users, utilizing de-escalation techniques to maintain a positive brand reputation
• Strictly adhered to Responsible Gaming and KYC (Know Your Customer) protocols to ensure all user interactions met international regulatory standards.
• Guided users through platform navigation, payment gateway issues, and game mechanics with clear, concise instructions.
•Identified opportunities to increase player loyalty by explaining bonus structures and platform features tailored to user interests.
Paralegal (Volunteer)
Local Political Campaign, Cebu City
May 2025 – May 2025
• Assisted with legal documentation and logistical preparations for campaign events
• Managed schedules, organized files, and ensured compliance with local regulations
• Demonstrated strong multitasking, time management, and communication skills in a fast-paced team setting.
Authors Outlet
Sales Agent
May 2024 – January 2025
• Managed and executed both inbound and outbound client communications, consistently ensuring professional and effective service delivery.
• Developed and maintained client relationships through consistent, professional email correspondence.
• Achieved and maintained the status of Top Seller for three consecutive months, demonstrating superior sales skills and consistent goal attainment.
• Systematically managed and oversaw the literary inventory and client accounts for every represented author, ensuring accurate record-keeping and resource allocation.
Manager & Kitchen Assistant(Owned Business)
Carolina's Minimart, Cebu City
January 2023 – April 2025
• Managed daily store operations, supervised inventory, and handled customer transactions
• Prepared and assisted in cooking meals for regular customers, maintaining quality and hygiene standards
• Trained staff on cleanliness and food-handling protocols
• Led a small team, ensuring smooth coordination between the minimart and food preparation area
On-the-Job Trainee – Aircraft Maintenance
Mactan-Cebu International Airport
February – May 2024
Applied precision, safety, and hands-on work—skills easily transferable to kitchen procedures
Collaborated with technicians in maintaining and inspecting complex systems
Practiced adherence to schedules, checklists, and hygiene protocols
SEMINARS & TRAININGS
ISCAHM – Enrolled for a 6-month culinary course every Saturday (September 2025 – May 2026)
On-the-Job Training – Mactan-Cebu International Airport (Feb – May 2024)
IATS Online – Structures, Equipment and Furnishing, Cockpit and Cabin Systems (Feb 2024)
Contact this candidate