Versatile Sales and Care Professional with Client Focus

Janet Junio

Phoenix, AZ ***** +1-480-***-**** *******************@*****.***

Professional Summary

I have worked as a sales representative at Citisaving bank in the United Arab Emirates, where my responsibilities included offering credit cards, personal loans, auto loans, and business loans, as well as handling inbound and outbound cold calls. Subsequently, I worked as a sales representative at a furniture shop in a Dubai shopping mall for approximately four months. Following that, I spent two years in real estate. Currently, I am working as a direct care professional in a behavioral group home.

Work Experience

Direct Care Support Professional

Hand In Hand Residential Facility Phoenix, AZ

July 2025 to Present

Currently working ask a direct support professional (ddd group homes) Inside Sales Representative/Customer Service Representative Citi saving bank Sharjah

April 2006 to September 2006

I have worked as a sales representative at Citisaving bank in the United Arab Emirates, where my responsibilities included offering credit cards, personal loans, auto loans, and business loans, as well as handling inbound and outbound cold calls. Education

Computer Programming (Some college)

AMA learning Center

June 2000 to June 2002

Upper secondary education

Skills

Medication administration Networking event prospecting Order picking Accounts receivable School experience Patient personal care assistance Salesforce Caregiving Organizational skills Phone etiquette Supervising experience Dependability Cold calling Front desk Word processing Negotiation (sales skills) Individual consumer customer service Autism spectrum disorders support Phone communication Working with people with disabilities Behavioral health Handling customer inquiries Alzheimer's care Patient care Office phone management Databases Direct support Outbound sales Upselling Sales lead qualification Customer inquiry handling Decision making CRM system proficiency First aid and CPR Customer relationship management Working with people with developmental disabilities Resident's rights CRM software Computer literacy Initial Contact (sales skills) Quality assurance Loan processing Group home experience Working with people with autism Phone inquiries High-end sales Objection handling (sales technique) Customer complaint resolution Persistence Marketing Greeting customers Home health Deal closing Cooking Sales management B2B sales In-person customer service Hospitality Analysis skills Meal preparation Telecommunication B2B marketing First aid Technology sales Business development Mentoring Working with individuals with mental health conditions Working with students with special education needs Assisting with ADLs Client interaction via phone calls Sales negotiation Online advertising Banking Vital signs B2B Assisted living Guest relations Sales administration Behavioral disorders support Cleaning Achieving sales targets Customer relationship building Attention to detail Time management Inside sales Customer service Office experience English Call center Outside sales Guest services Sales presentations Closing sales Outbound calling Administrative experience Geriatrics Sales Management Work ethic Product presentation Home care Communication skills Sales support Negotiation Computer operation Case management Telemarketing Customer service management Experience with children Mobile devices Lending Driving CPR Patient monitoring Phone answering Leadership Conducting sales calls Customer communication Client services Memory care Hoyer lift Patient observation Languages

English - Fluent

Certifications and Licenses

Basic First Aid certificate, Any valid issuer for CA CPR Certification

Driver's License

AED Certification

First Aid Certification

Food Handler Certification

Caregiver Certification

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