Remote Data Entry Specialist with Fast Typing

Jarma McLean Data Entry Clerk

703-***-**** email: **********@*****.***

Aug 2025 - Present F.H.Cann & Associates Remote NH

Provided support for MA Dept of Unemployment contract.

Establish claims, verified claim info and assisted with client concerns. Oct 2021 – April 2025 QVC Group Remote PA

Processed incoming orders.

Assisted with customer inquiries.

Dec 2020- Aug 2021 TTEC Remote VA

Provided support for American Red Cross contract.

Delivered training information and troubleshot client website issues. Nov 2016- Nov 2017 DTSV VA

Provided support for USCIS contract.

Retrieved files for delivery to agency investigators

Verified and logged in daily inquiry to meet deadline requirements.

Scanned and filed forms, reports, correspondence and receipts. Oct 2013-Oct 2017 Computing Technologies VA

Provided support for USDOT contract.

Input accurate and appropriate information for clients.

Addressed client inquiries in real time.

Jan 2002- April 2011 Verizon Communications VA

Collaborated with internal cross-functional teams to draft project schedules.

Monitored team progress for reports to executive teams within specified timeframes.

July 1977-Dec 2001 C&P Telephone Co DC

Processed service requests for installation and responded to billing inquiries.

Education Strayer University DC

June 2006 Masters of Business Administration

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