Regional Retail Operations Leader

Angel Howell

Cincinnati, Ohio **************@*****.*** 513-***-****

EXECUTIVE PROFILE

Strategic retail leader with multi-state experience driving operational excellence, field execution, and brand presentation across complex store networks. Proven ability to lead high-performing teams, optimize labor models, and execute large-scale merchandising initiatives that elevate brand standards and increase profitability. Strong cross-functional partner with expertise in talent development, cost control, and performance analytics. PROFESSIONAL EXPERIENCE

Regional Operations Manager

Winston Retail – Cincinnati, OH June 2023 – Present

• Lead regional field operations managing 100+ field representatives across multiple markets.

• Direct workforce planning strategy to reduce costs and maximize project margins.

• Oversee staffing, scheduling, and territory budgets to ensure operational efficiency.

• Partner cross-functionally with recruiting to attract and retain top talent.

• Deliver executive reporting on staffing ratios, risks, and performance metrics.

• Maintain a 97%+ project completion rate through disciplined operational oversight. Regional Visual Merchandising Manager

City Gear – Cincinnati, OH November 2014 – May 2021

• Directed visual merchandising strategy across 75 stores in 9 states ensuring brand consistency.

• Led regional training initiatives to elevate store presentation and inventory standards.

• Oversaw new store openings and remodels in partnership with cross-functional teams.

• Collaborated with corporate teams to execute national campaigns at store level.

• Strengthened inventory control initiatives and loss prevention awareness.

• Conducted field audits to ensure compliance across merchandising and operations. Department Manager

Macy’s – Cincinnati, OH November 2012 – October 2014

• Led department sales performance through KPI accountability and team coaching.

• Drove revenue growth through promotions and performance initiatives.

• Maintained merchandising standards and operational compliance. EDUCATION

AAS, Fashion Merchandising

Art Institute of Ohio – Cincinnati March 2012

High School Diploma

Walnut Hills High School – Cincinnati June 2000

CORE COMPETENCIES

Multi-State Retail Operations • Field Leadership & Talent Development • Labor & Margin Optimization • Visual Merchandising Strategy • Store Openings & Remodel Execution • Inventory & Loss Prevention • Cross-Functional Leadership • Performance Analytics

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