Administrative Support & Data Entry Specialist
Resume:
K P
KIMBERLY PARSONS
Professional Summary
Detail-oriented administrative professional with extensive experience in high-volume data entry, record maintenance, document processing, and database management. Proven ability to maintain accuracy while handling confidential information across multiple systems. Strong organizational skills, fast learner, and dependable team member with a background in office support, mail processing, and customer service environments. PROFESSIONAL EXPERIENCE
River City & Rentals NW - Administrative Assistant / Property Management Support
Scappoose, OR
05/2024 - 10/2025
Genesis Financial Solutions - Senior Customer Service Representative Beaverton, OR
04/2021 - 07/2023
Genesis Financial Solutions - Mail Processing Clerk Beaverton, OR
Entered and verified tenant rent payments and deposits in AppFolio, ensuring accuracy and compliance.
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Created, assigned, and tracked work orders while maintaining updated digital records.
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Maintained spreadsheets and property lists; updated tenant and unit data across systems.
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Answered and documented tenant and prospect inquiries, ensuring records were complete and current.
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Reviewed and updated detailed account records, notes, and documentation across multiple systems.
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Ensured completeness and accuracy of customer records and required paperwork.
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● Performed quality checks on agent documentation and data accuracy. Assisted with training by reinforcing correct data handling and documentation procedures.
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Strictly complied with FDCPA/SDCPA guidelines and data security standards.
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**********@*******.***
Scappoose, OR 97056
Bold Profile
Skills
● Data Entry (High Volume & Accurate)
● Database & Record Management
● Document Scanning & Indexing
● Microsoft Office (Excel, Word, Outlook)
● File Organization & Quality Control
● Information Security & Confidentiality
● Multitasking & Time Management
● Written & Verbal Communication
EDUCATION
Portland Community College
Portland, OR
Associate of Applied Science:
Administrative Assistant, Computer
Applications & Office Systems
● Dean's & Honors List
Certificate: CAS/OS Administrative
Assistant – Basic Computer Literacy
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Coursework toward Accounting
Certificate
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04/2021 - 03/2022
Columbia Sportswear - Customer Service Representative (Call Center) Beaverton, OR
10/2020 - 03/2021
Zenith Talent Corporation (Ricoh Mail Services for Standard Insurance)
- Mail Services Clerk
San Jose, CA
12/2019 - 03/2020
Oregon Aero LLC - Customer Service Representative / Receptionist Scappoose, OR
04/2017 - 05/2019
OM Integrative Medicine - Office Manager / Receptionist Hillsboro, OR
10/2015 - 04/2017
OS Systems - Shipping & Receiving Office Clerk
Scappoose, OR
01/2010 - 12/2012
Scanned and indexed high volumes of inbound and outbound mail into electronic filing systems.
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Tracked and logged six different mail categories, processing hundreds of items daily.
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Verified document accuracy and assisted supervisory staff with workflow support.
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Documented customer interactions, orders, returns, and claims with strong attention to detail.
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Updated account records and shipping information to ensure accurate order processing.
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Responded to customer emails with clear, professional written communication.
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● Sorted, logged, and distributed confidential mail and packages. Maintained records, reports, and inventory with a focus on accuracy and security.
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Entered and processed phone and online orders using Intuitive software.
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Scanned, labeled, and filed documents to maintain organized digital records.
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● Maintained accurate billing, RMA, and customer data. Entered patient information into a new database with high attention to accuracy and confidentiality.
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● Maintained appointment schedules, billing records, and daily cash logs.
● Managed digital and physical filing systems.
● Reviewed, updated, and archived records for long-term storage. Maintained inventory and shipping documentation with consistent accuracy.
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Prepared correspondence and provided reception and administrative support.
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ADDITIONAL STRENGTHS
● Fast learner with minimal supervision
● Strong focus on accuracy and deadlines
● Comfortable with repetitive tasks and high-volume workloads
● Dependable and professional
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