Customer Service Representative with Problem-Solving Skills
Resume:
BRIANNA ERVIN
SKILLS
• Customer service
• Active listening
• Critical thinking
• Data entry
Dedicated customer service representative with proven skills in active listening and problem-solving. Committed to enhancing service delivery and ensuring client satisfaction through effective communication and collaboration.
WORK HISTORY
January 2022 - Current
Customer Service Representative Four J's Barber Shop, Dallas, TX Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
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Maintained accurate records of customer interactions to improve service quality and efficiency.
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Assisted in managing appointment scheduling to ensure optimal client flow and satisfaction.
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Collaborated with team members to enhance service delivery and foster a positive environment.
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Ensure Lobby, breakroom and restroom are clean and stocked with supplies
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Help with back-to-school fairs- involving free haircuts and back-pack giveaways.
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• Daily bank runs
• Ensure monthly bills are tracked / noted on ledger - payments made.
• Schedule appointments for clients.
EDUCATION
High School Diploma
Lancaster High School, Lancaster, TX
CONTACT
Dallas TX
***********@*****.***
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