Multimedia Traffic Director & Operations Lead
Resume:
TAWNYA R. CORCORAN
509-***-**** **********@*****.*** https://www.linkedin.com/in/tawnyacorcoranb1a691352 SUMMARY
Results-driven Multimedia Traffic Director with extensive experience managing traffic operations for leading TV and radio stations. Proven track record at KXLY TV Group, overseeing WideOrbit Administration, commercial scheduling, and FCC compliance with zero on-air discrepancies. Skilled in optimizing workflows, reducing system downtime, and enhancing team performance through targeted training. Exceptional customer service skills, with a focus on operational excellence across multiple platforms. Recognized for improving efficiency and driving revenue growth through strategic traffic and inventory management.
SKILLS
● Traffic Management
● WideOrbit Administration
● FCC Compliance & Reporting
● Commercial Spot Scheduling
● Reconciliation
● Inventory & Log Management
● SEO (Search Engine Optimization)
● SEM (Search Engine Marketing)
● SERP (Search Engine Results Pages) Optimization
● CMS (Content Management Systems)
● FTP (File Transfer Protocol)
● DropBox, FileZilla, Core, Extreme Reach, + 100’s more digital content facilitators
● XML (Extensible Markup Language)
● HTML (HyperText Markup Language)
● Microsoft Office Suite
● Certified Heavy Equipment Operator
● Data Entry
● Customer Service Excellence
● Leadership
● Staff Training & Development
● Collaboration & Teamwork (Slack, Teams, Zoom)
● Attention to Detail
EXPERIENCE
Multimedia Traffic Director 2021 to 2025
KXLY TV Group - Morgan Murphy Media
● Streamlined traffic operations across 24+ broadcast entities, including 8 TV stations, 3 digital stations, 3 secondary stations, and 8 passthrough stations, ensuring seamless commercial scheduling and zero on-air discrepancies.
● Reduced system downtime by 30% as a WideOrbit System Administrator by implementing optimized sales inventory management practices, refining security protocols, and training cross-functional teams on system efficiencies.
● Managed the continuity and delivery of over 10,000 commercial spots monthly, successfully coordinating with multiple master control hubs, and maintaining 100% FCC compliance in content scheduling and reporting.
● Prepared and submitted critical FCC-mandated reports, including EEO, EAS, Children's Programming, and Music Audits, contributing to uninterrupted station operations and successful annual audits.
● Developed and led training for 10+ staff members on WideOrbit best practices, enhancing team proficiency, and cutting onboarding time for new hires by 40%.
Media Assistant Traffic Manager 2018 to 2021
KAYU Fox 28 TV Spokane, WA
● Coordinated commercial traffic and log management for multiple TV stations, ensuring 100% accuracy in ad placement and schedule integrity through precise house numbering and spot reconciliation.
● Streamlined billing reconciliation and sales order processing by optimizing workflows between sales, traffic, and accounting departments, reducing processing time by 25%.
● Led WideOrbit system training sessions for internal teams, improving user efficiency and reducing technical support requests by 40% through tailored guidance and documentation.
● Managed digital asset workflows, including downloading, converting, and uploading hundreds of commercial spots weekly, while maintaining on-time delivery with zero missed airings.
● Assisted in tracking and maintaining inventory availability, enabling accurate program scheduling, and commercial rotation while supporting revenue optimization efforts. Traffic Coordinator 2010 to 2018
NBC KHQ TV Spokane, WA
● Maintained accurate log scheduling and commercial traffic management for daily broadcasts, ensuring seamless programming and 100% on-air compliance across multiple channels.
● Streamlined sales order processing and billing reconciliation, optimizing communication between the traffic, programming, and accounting departments, which led to a 20% reduction in billing errors.
● Supported programming and reporting efforts by coordinating the timely and accurate delivery of content, ensuring efficient airplay, while adhering to tight deadlines.
● Leveraged WideOrbit and Microsoft Office to manage daily scheduling and reporting tasks, enhancing data accuracy and reducing manual errors by 15%.
● Provided exceptional customer service, addressing inquiries and resolving issues quickly, while maintaining high satisfaction levels among clients and internal teams. Local Sales Administrator 2007 to 2010
CBS Kima TV Yakima WA
● Provided comprehensive sales support and programming coordination, ensuring seamless communication between sales, traffic, and programming teams, leading to 100% accuracy in ad placement and billing.
● Developed and delivered PowerPoint presentations and sales tools for the sales team, enhancing presentations and helping to close sales opportunities, contributing to a 15% increase in revenue.
● Assisted in maintaining FCC compliance by ensuring all required documentation, including reports and logs, were submitted on time and met regulatory standards.
● Utilized WideOrbit for log and inventory management, improving the accuracy of spot placement and minimizing errors by 20% through consistent tracking and inventory audits.
● Provided exceptional customer service, promptly addressing client concerns, and ensuring smooth coordination between departments to support timely ad deliveries and campaign executions. EDUCATION
University of New Hampshire – College of Professional Studies (Online), Manchester/Concord, NH
● B.A., Media Communications
V.B.C. Academy, Atwater, Ca. (Private prep school) High School Diploma.
Professional Driver Resume:
TAWNYA R. CORCORAN
509-***-**** **********@*****.*** linkedin.com/in/tawnyacorcoranb1a691352
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SUMMARY
Certified Care Driver with vetted passenger transport experience, complemented by 23 years in media operations and compliance. Proven record of safety, reliability, and professionalism in transporting passengers with care and dignity. Skilled in workflow optimization, FCC compliance, and customer service excellence. Flexible availability for retirement community outings, medical appointments, and resident activities.
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SKILLS
• Passenger Transport & Safety
• Certified Care Driver (HopSkipDrive)
• Part Time Lyft Driver, Clean Driving Record
• Customer Service Excellence
• Traffic Management & WideOrbit Administration
• FCC Compliance & Reporting
• Workflow Optimization & Staff Training
• Microsoft Office Suite Collaboration Tools (Slack, Teams, Zoom)
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TRANSPORTATION & PASSENGER CARE EXPERIENCE
Certified Care Driver – HopSkipDrive Spokane, WA 2025 – Present
• Fully vetted through background checks, driving record reviews, and passenger safety training.
• Safely transport children and families during scheduled routes with punctuality and professionalism.
• Compassionate service for vulnerable populations, ensuring comfort and safety.
Part Time Driver – Lyft Spokane, WA 2024 – Present
• Safely transported passengers across Spokane with 100% clean driving record and high customer ratings.
• Demonstrated reliability and strong customer service in flexible scheduling environments.
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PROFESSIONAL EXPERIENCE
Multimedia Traffic Director – KXLY TV Group 2021 – 2025
• Streamlined traffic operations across 24+ broadcast entities, ensuring seamless scheduling and zero on air discrepancies.
• Reduced system downtime by 30% as WideOrbit System Administrator.
• Managed delivery of 10,000+ commercial spots monthly with 100% FCC compliance.
Media Assistant Traffic Manager – KAYU Fox 28 TV 2018 – 2021
• Coordinated commercial traffic and log management with 100% accuracy.
• Streamlined billing reconciliation, reducing processing time by 25%.
(Earlier roles available upon request: NBC KHQ TV, CBS KIMA TV)
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EDUCATION
• B.A., Media Communications – University of New Hampshire
• High School Diploma – V.B.C. Academy, Atwater, CA
(references available upon request)
Contact this candidate