Lead Developer Multi-Tenant SaaS Architect
Resume:
SANTHOSH RAJ D
****************@*****.*** 720*******
Lead Developer with nearly 9 years of experience in designing, developing and scaling multi-tenant SaaS products. Strong background in Angular, Laravel, relational & NoSQL databases, and leading end-to-end product development for multiple enterprise clients. Proven ability to balance product stability with client-specific customizations. Currently upskilling in Fast API and React.js to drive modern, scalable backend and frontend architectures. TECHNICAL SKILLS
Frontend: Angular 12, React.js (Learning), Ant Design, HTML5, CSS3, SCSS, JavaScript, jQuery Backend: Laravel 8.51, REST APIs, CodeIgniter, Open Cart, Python, Django, FastAPI, NodeJS Databases: MariaDB, MySQL, MongoDB
Architecture: Multi-tenant systems, modular architecture Tools: Git, VS Code, Mongo Compass
Others: Payment Gateway Integration (Stripe, Razorpay, PayPal), AWS (Basic) KEY ACHIEVEMENTS
Designed multi-tenant architecture supporting multiple enterprise clients
Reduced onboarding time from weeks to days using configurable architecture
Built reusable components improving development speed
Optimized APIs and database queries for better performance
Improved API performance through query optimization
Led cross-functional teams including developers, designers, and BAs AI & DEVELOPER PRODUCTIVITY TOOLS
GitHub Copilot, ChatGPT
Code generation, debugging, refactoring, and test case creation
Accelerating development workflows and improving code quality
Used for learning new technologies (FastAPI, React, NodeJS) PROFESSIONAL EXPERIENCE
RDO India Pvt Ltd Lead Developer 07.2019 to present Responsible for end-to-end delivery of user interfaces, from conceptual UI/UX design to fully functional implementation. This includes wireframes and high-fidelity designs, translating them into responsive, accessible, and scalable Angular-based applications, and collaborating closely with designers, developers, and stakeholders to ensure design consistency, usability, and alignment with project goals. Leveraged AI tools to improve productivity and reduce development time. Santhosh Raj D PAGE 2 OF 5
Project Name RDO Version 2.0 Team Size 7
Start Date Dec-2020 End Date NA
Description
Designed and developed a multi-tenant online dispute resolution (ODR) SaaS platform for the legal domain
Built real-time communication modules including chat and WebRTC-based audio/video
Implemented role-based workflows supporting mediators, arbitrators, lawyers, and users
Enabled multi-case management with dynamic user roles (claimant/respondent)
Developed document management and scheduling (calendar) modules
Implemented multi-language support for global users Role & Contribution
Role: Lead Developer / Full Stack Lead
Responsibilities:
Led end-to-end development of a multi-tenant SaaS platform serving multiple enterprise clients
Developed a file management module supporting multiple formats (documents, Excel, PDF, images, text) with preview capabilities, including secure viewing of password-protected PDFs
Built a case notes module to manage day-to-day activities and critical updates within cases
Designed and implemented proposal and proposal template modules to support dispute resolution workflows between parties
Developed a workflow engine to generate predefined tasks based on case category and resolution type, with role-based access (claimant, respondent, mediator, arbitrator) and case status management
Implemented multi-language support across frontend, backend, and database layers to enable global usability
Collaborated with UI/UX designers (Figma), developers, and business analysts to deliver features aligned with business requirements
Enhanced user experience through seamless file previews and multilingual support
Standardized workflows across case types, improving consistency and reducing manual effort Project Name EUIPO (European Union Intellectual Property Office) Team Size 5 Start Date Jan-2021 End Date NA
Description
Customized and deployed the RDO V2.0 multi-tenant platform for EUIPO region
Designed super admin and office admin modules for IPO-level management
Implemented traffic ticket module for case registration and dispute resolution
Built email communication module for user correspondence and system notifications Santhosh Raj D PAGE 3 OF 5
Role & Contribution
Role: Lead Developer / Full Stack Lead
Responsibilities:
Led end-to-end feature development and delivery for the EUIPO implementation
Developed email communication module for user correspondence and automated notifications
Built participant guidance module to provide next-step instructions based on case status
Implemented client-specific customizations and resolved JIRA tickets based on business requirements
Collaborated with cross-functional teams to ensure timely and quality delivery
Delivered scalable features aligned with regional requirements without impacting core product stability
Project Name Mary Land Team Size 4
Start Date June-2023 End Date NA
Description
Customized and deployed the RDO V2.0 multi-tenant platform for client-specific requirements
Designed super admin and division-level admin modules with reduced dependency on central control
Implemented traffic ticket module for case registration and dispute resolution
Developed court location module with enforced selection during case creation
Built time tracking module to monitor user activity and effort Role & Contribution
Role: Lead Developer / Full Stack Lead
Responsibilities:
Led end-to-end development for Mary Land implementation, ensuring scalable and client-specific feature delivery
Designed IPO-specific configurable workflows to support independent process management
Implemented dynamic multi-language support with database-driven user preferences
Revamped dashboard and overview modules based on new UI/UX designs, improving usability and functionality
Developed court location and time tracking modules to enhance case management and user activity monitoring
Santhosh Raj D PAGE 4 OF 5
Project Name Nevada Team Size 4
Start Date Mar-2025 End Date NA
Description
Customized RDO V2.0 multi-tenant platform for client workflows
Reduced super admin dependency through division-level admin modules
Implemented traffic ticket and court location modules for structured case handling Role & Contribution
Role: Lead Developer / Full Stack Lead
Responsibilities:
Led end-to-end development for Nevada implementation, ensuring scalable and client-specific feature delivery
Implementend Court location modules for structured case handling GYSO Ecom Services Pvt Ltd PHP Developer 01.2018 to 07.2019 Being an individual contributor has made a significant impact on team work & ensured consistent quality delivery in all the projects and also one of the primary developers for various best practices adoption programs within Gyso Ecom Services PVT Ltd, delivered different projects including,
Project Name Poorvika Mobiles Team Size 3
Start Date Feb-2018 End Date Jun-2018
Description
It is an eCommerce site. Sale mobiles in online and showrooms. Developed by Opencart. Framework. Given Rest API for mobile app.
Role & Contribution
Role: PHP Developer
Responsibilities:
1. Developed the well-defined RESTful web service and maintain existing development. Project Name My Fortune Basket Team Size 2
Start Date July-2018 End Date 02-2019
Description It is an eCommerce site. Sale A to Z Products in online. This site is multivendor concept. Santhosh Raj D PAGE 5 OF 5
Role & Contribution
Role: PHP Developer
Responsibilities:
1. Write the backend service according to client need. Project Name Buy Happy Marketplace Team Size 1
Start Date Feb-2018 End Date Mar-2019
Description
It is an eCommerce site. Sale herbal Products in online. This site is multivendor concept Role & Contribution
Role: PHP Developer
Responsibilities:
1. Write the backend service according to client need. Project Name Buy Happy Billing Management System Team Size 3 Start Date Mar-2019 End Date July-2019
Description
It is a store management system which is used to handle store items. It’s like a CRM which is used to handle the sale items, receiving items, inventory etc… Role & Contribution
Role: PHP Developer
Responsibilities:
1. Have created and edited a MVC view and also write the backend service according to client need.
Zuiver Infotech Solutions PHP Developer 07.2016 to 08.2017 Being a new entry, I have trained in HTML5, CSS3, jQuery, PHP, Python.
Identified opportunities for reuse and used to improve efficiency
Finished all projects within time.
Actively contributed towards product goal.
EDUCATION
• Diploma in Computer Science (DCSE) 2014, P.T. Lee Chengalvaraya Naicker Polytechnic College, Chennai with 85%
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