Product & Project Coordinator - 2+ Years Experience

Rishika Mishra

+91-737******* *****************@*****.*** https://www.linkedin.com/in/rishika-mishra-b6b454205/ Noida, U.P. Professional Summary

Results-driven Project Coordinator with 2+ years of experience in product operations, project delivery, and stakeholder management. Proven track record of managing LMS and job portal platforms serving 1M+ users. Skilled in Agile methodologies, UAT, analytics, and cross-functional collaboration to drive product improvements and operational efficiency.

Interests:

- Open to Product, Project Coordinator, and Business Analyst roles

- Willing to relocate or work in hybrid/remote environments Experience

Project Coordinator Apr 2024 – Mar 2026

GeeksforGeeks Noida, U.P.

• Managed end-to-end coordination across LMS, Job Portal, and Connect Portal impacting 1M+ users

• Resolved 50+ daily user queries and escalations, maintaining high customer satisfaction

• Collaborated with Product Managers and engineering teams to track and resolve bugs using Jira

• Conducted UAT and functional testing, reducing post-release defects and improving feature quality

• Created SOPs and documentation for LMS features, improving team clarity and onboarding efficiency

• Automated weekly and monthly MIS reports, saving 15+ hours/week and improving KPI visibility

• Analyzed user behavior using Google Analytics and GTM to recommend product improvements

• Coordinated with external stakeholders to onboard companies and manage job postings

• Organized hackathons and engagement initiatives to strengthen partnerships and platform usage SEO Intern Jan 2024 – Apr 2024

FosterIDEAZ Technologies Pvt Ltd Noida, U.P.

• Analyzed website performance using Google Analytics and Search Console

• Conducted competitor analysis to identify growth opportunities

• Prepared data-driven reports to support marketing strategy decisions Projects

LMS Practice Portal – Documentation & Testing Jira, Agile/Scrum, PRDs, UAT, Manual Testing

• Created detailed PRDs, SOPs, and functional documentation

• Performed manual testing and collaborated with engineering teams for bug resolution

• Improved feature clarity and reduced ambiguity in development cycles GeeksforGeeks Job Portal – Product Execution Google Analytics, Reporting, UAT

• Managed release cycles for job listings and application workflows

• Conducted UAT and identified drop-offs, suggesting UX improvements

• Shared performance insights and reports with stakeholders Technical Skills

Product & Project Management: Agile/Scrum, Sprint Planning, Backlog Grooming, Release Management Product Tools & Methods: PRDs, User Stories, UAT, MOSCOW Prioritization Analytics & Tools: Google Analytics, GTM, SQL (Basic), Excel, Jira, Trello, Confluence, MIS Customer Service: Query resolution; escalation handling; feedback documentation; CRM tools Core Strengths:Stakeholder Management, Cross-functional Coordination, Problem Solving, Communication. Education and Certifications

• Master of Computer Applications, Bundelkhand University, Jhansi, Aug 2021 - Jun 2023

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