Operations Leader with Educational Focus

MISSY LIPSCOMB

*****.********@*****.*** 512-***-**** Cedar Park, TX 78613

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking Executive Director opportunities to expand skills while facilitating company growth.

Skills

Accounts payable and receivable

Data entry

Administrative management

Event coordination

Team building and leadership

Good work ethic

Conflict resolution

Basic math

Team management

Data management

Operation and maintenance of ProCare system

Ongoing communication with parents

Experience

Crème de la Crème, Cedar Park

Director of Operations

5/2024- Current

As the Crème School Director of Operations:

• Develop and implement operational plans aligned with Crème’s mission, goals, and educational objectives. • Collaborate with other leaders to integrate operational strategies with educational initiatives.

• Oversee the maintenance, cleanliness, and safety of facilities, ensuring a secure and comfortable environment for children, staff, and visitors.

• Manage relationships with vendors, contractors, and service providers to address facility needs.

• Optimize resource allocation, including budgets, staffing, and supplies, to support efficient operations.

• Monitor and manage family billing and operational expenses within budgetary constraints.

• Supervise administrative staff and center support, providing leadership and guidance.

• Coordinate with Executive Director to ensure appropriate staffing levels and manage payroll

• Work closely with the education team to align operational support with educational goals. • Assist as needed in daily school operations, at times including direct supervision of children

• Assist as needed in daily school operations, at times including direct supervision of children.

• Foster effective communication and collaboration between staff within the school.

Crème de la Crème Preschool Cedar Park, TX

Director of Administration

08/2019 – 5/2024

-Responsible for Accounts payable and receivables.

-Prepare and submit invoices weekly.

-ADP employee payroll.

-Hiring paperwork and orientation for new employees.

-Operation and maintenance of the ProCare system.

-Scheduling school events.

-Teacher support.

-Ongoing communication with parents.

-Assists with facility tours and guide families through the enrollment process.

-Responsible for keeping all child/employee files confidential and in order as per State requirements.

-Receive and direct incoming calls.

-Greet parents and students.

-Maintain guest log.

-Bus trained and transporting school-aged students to our preschool.

-All other duties assigned by the Executive Director.

River Ridge Elementary School Austin, TX

Receptionist/Front Office Manager

08/2016 - 01/2019

Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system.

Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Maintained daily calendars, set appointments with clients and planned daily office events.

Sorted incoming mail and directed to correct personnel each day.

Supervised setup of conference rooms for meetings and office events in common areas.

Reported suspicious individuals to supervisor.

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Managed customer complaints and rectified issues to complete satisfaction.

Canyon Creek Preschool

Lead Pre-K Teacher

08/2006 - 01/2014

-Planning and posting lesson plans on a weekly basis.

-Parent-Teacher conferences.

-Developed thematic based units on a variety of different subjects.

-Responsible for the safety, security and hygiene of the children in my care.

-Implemented a positive discipline plan which promoted student responsibility and problem solving skills.

-Implemented Hand Writing Without Tears, a curriculum that offers multisensory strategies and materials to teach pencil grip, letter formation and the literacy that are needed for print and cursive handwriting.

Administered and documented results of student assessments.

Adapted instructional techniques according to student learning styles and progress.

Taught children foundational skills in colors, shapes and letters.

Implemented hands-on, play-based strategies for experiential learning.

Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.

Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Collaborated with colleagues on developing new classroom projects and monthly themes.

Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.

Met with parents to discuss child behavior and academic progress.

Promoted good behaviors by using positive reinforcement methods with children.

Bluebonnet School of Cedar Park

Lead, Teacher

08/2002 - 08/2005

Used centers for dramatic play, home living, computer, math,

science, art, reading, and writing to complement the child-

based hands-on curriculum.

-Implemented a positive discipline plan which promoted

student responsibility and problem solving skills.

-Phonics instruction with small groups.

-Developed thematic based units on a variety of subjects that

would interest the children.

-Planning and posting of lesson plans on a weekly basis,

participate in on-going training in order to meet NAEYC standards.

-Responsible for the safety, security and hygiene of the children and conduct parent-teacher conferences, frequently.

Prodigy Child Development Center

Assistant teacher

08/1998 - 08/1999

-Helped the lead teacher with various projects in the classroom. Helped with displaying the bulletin boards, and also helped with lesson plans.

H.Q. Fitness Austin, TX

Manager

01/1993 - 01/1994

Responsible for Sales and Design and Production of Outside sales and promotions

Responsible for staff scheduling and training

Responsible for Customer Service and Club Administration

Customer Service and Receptionist duties.

Assigned tasks to associates to fit skill levels and maximize team performance.

Recruited and hired qualified candidates to fill open positions.

Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Entered time and attendance logs in preparation for payroll.

Monitored staff performance and addressed issues.

Led team meetings and one-on-one coaching sessions to continuously improve performance.

Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.

Delivered level of service to customers in effort to build upon relationships for future clients.

Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.

Stepping Stone Child Development Center

Lead Pre-K teacher

08/1993 - 12/1993

Used centers for free exploration

Implemented a positive discipline plan which promoted student responsibility and problem solving skills

Phonics instruction with small groups

Worked with thematic based units.

Bowie Elementary School

E. Teacher Assistant

08/1985 - 05/1987

Taught children a variety of games and sports. Participated in developmental activities related to muscular strength and endurance. Tutored learning impaired children in basic math and English skills. Provided behavioral, cognitive role modeling and training for special- education children.

-Assisted with coordinating lesson plans and field trips.

-Supervised groups of up to 30 children in grades 3rd-6th.

Dave Odem Elementary School Sinton, Texas

E. Teacher Assistant

08/1984 - 07/1985

Taught children in grades 5th-6th a variety of games and sports

Participated in the developed of the children's muscular strength and endurance

Assisted the Head Coach with various tasks.

Education and Training

Texas State University San Marcos, TX

Bachelor of Science in Family Relations and Child Development

Accomplishments

Named Teacher of the Year at Bluebonnet

School 2002

Presenter at The Capital of Texas Affiliate of the Texas Licensed Child Care Association, 2008, Training Bonanza

Member of YMSL(Young Men's Service League) where I was appointed Banquet Chair, Committee member, and Historian, 2016-2019

Professional Goals

Highly motivated, enthusiastic, and dedicated worker.

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