Administrative & Accounting Support Specialist

Sharlene Moller

Administrative Office Operations Coordinator Accounts Payable Support

PROFESSIONAL SUMMARY

Administrative and accounting support professional with 15+ years of experience managing office operations, financial processes, and customer-facing services across education and accounting environments. Proven ability to handle high-volume administrative workflows, maintain accurate records, and support billing and reconciliation processes. Highly organized, adaptable, and detail-oriented with strong communication skills. Legally authorized to work in the United States and seeking administrative, front office, or accounting support roles in San Diego. CORE SKILLS

Administrative & Office Operations

Office administration • Scheduling & calendar coordination • Front desk operations • Document management

Accounting & Financial Support

Accounts payable/receivable • Reconciliation • Billing & payments • Financial record keeping.

Customer Service & Communication

Client & parent communication • Phone & email support • Conflict handling • Professional correspondence

Systems & Tools

Microsoft Office (Excel, Word, Outlook) • Pastel Accounting Software (comparable to QuickBooks)

PROFESSIONAL EXPERIENCE

Administrative Coordinator (School Operations)

Rob Ferreira High School – White River, South Africa. March 2017 – March 2026

• Managed student records, attendance tracking, and learner profiles in a high- volume school environment, ensuring accuracy and compliance

• Served as primary front office contact, handling high-volume calls, parent communication, and appointment scheduling

• Processed school billing and payments while maintaining accurate financial records

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San Diego, CA • 619-***-**** • *************@*****.***

• Prepared official correspondence and documentation for school leadership and staff

• Supported daily administrative operations in a fast-paced, multi-stakeholder environment

Accounts Payable & Administrative Clerk

SG Convenience – White River, South Africa

June 2016 – March 2017

• Processed supplier payments and maintained accurate accounts payable records

• Performed account reconciliations and supported financial tracking processes

• Managed basic banking duties and assisted with daily financial operations

• Conducted inventory tracking and order entry using accounting systems Accounting & Administrative Assistant

PBS Chartered Accountants – Nelspruit, South Africa October 2010 – May 2016

• Managed debtor and creditor accounts, including processing, balancing, and reconciliation

• Prepared and submitted company documentation to regulatory bodies (CIPC equivalent)

• Supported multiple accountants with administrative and financial tasks

• Maintained accurate financial and legal records, including documentation and meeting minutes

• Assisted with HR-related administrative processes Additional Experience (Early Career)

Various Administrative & Clerical Roles – South Africa 2006 – 2010

• Administrative Assistant, Hi-Tech Security

• Costing Clerk / Administrator, Chris Craft Panelbeaters

• Claims Clerk / Administrator, Sanlam Insurance

EDUCATION & CERTIFICATIONS

TEFL Certificate (Level 3)

Teaching English as a Foreign Language – Qualified to teach online & abroad High School Diploma

Rob Ferreira High School – South Africa

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