Relationship-Driven Esthetician & Assistant Leader
Resume:
Olivia Massena
Building authentic, trusting relationships is at the heart of
my approach. I’m eager to bring my expertise, enthusiasm, and caring touch to a dynamic team that values both client satisfaction and collaborative growth.
**********@*****.***
Scottsdale, AZ 85258
EXPERIENCE -
Personal Assistant & Office Manager
December 2025 – March 2026 Paradise Valley, AZ
● Processed invoices, tracked financial records, and managed sales orders using QuickBooks.
● Updated and maintained company website content on Kajabi.
● Supportive customer experience through responsive communication, organization, and relationship management.
● Assisted with operational logistics, vendor coordination, and time sensitive personal and business errands.
Inspire Day Spa Esthetician
January 2025 – December 2025 Scottsdale, AZ
● Deliver advanced treatments for various skin concerns.
● Customize treatment plans based on client needs, ensuring optimal results.
● Educate clients on effective skincare regimens and recommend professional products.
● Achieved top-tier performance in retail sales and treatment enhancements, driving revenue growth.
Inspire Day Spa Coordinator
June 2020 – Present Scottsdale, AZ
● Coordinated therapist schedules to ensure efficient workflow and optimal guest experience.
● Trained and supervised front desk staff on procedures, customer service, and handling guest concerns.
● Managed inventory, placed orders, and supported event planning and promotions.
REFERENCES -
Available Upon Request
SKILLS -
Client Relationship Building
QuickBooks, Booker, Kajabi, Acuity
Holistic Skin and Wellness Approach
Nutritional Skin Consultation
Product and Ingredient Expertise
Lifestyle Integration and Education
Empathetic Client Care and Guidance
CERTIFICATIONS -
Dermaplaning
Hydrafacial
Microneedling
Chemical Peels
OxyGeneo
Facial Cupping
CPR/AED
EDUCATION -
Imaj Institute
Esthetician License
October 2024 Scottsdale, AZ
Institute for Integrative Nutrition
Holistic Health Coaching
November 2021 Online
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