Administrative Assistant

Summary

Results-driven professional with strong analytical skills and experience in evaluating and interpreting complex data. Adept at maintaining high standards and ensuring accuracy in assessments. Focused on collaboration and meeting organizational goals, adaptable to changing needs, and known for reliability. Strong attention to detail and excellent problem-solving abilities. Experience

Pearson

Remote Scorer - Flexible Schedule 02/2024 - Present Ensured compliance with confidentiality policies when handling sensitive student information during the scoring process. Identified potential discrepancies or anomalies in assessment materials, alerting supervisors for prompt resolution. Achieved consistent results through meticulous attention to detail during all stages of the scoring process. Participated in regular training sessions to stay current on industry best practices and emerging trends in educational assessment.

Continually refined personal approaches to scoring through ongoing professional development opportunities and peer review processes.

University of Saint Francis Crown Point, IN

Activities and Events Coordinator 11/2023 - Present Entered data, generated reports, and produced tracking documents. Improved team productivity with regular communication and progress updates, fostering a collaborative work environment. Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Gathered and organized materials to support operations. Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.

University of Saint Francis Crown Point, IN

Secretary/Student Services Specialist 04/2022 - 11/2023 Organized events such as career fairs and college preparation workshops for students and families. Developed strategies to engage students in extracurricular activities while supporting their academic success. Provided exceptional customer service to students and families, resolving inquiries in a timely manner. Coordinated events for students, faculty, and staff. Scheduled appointments and coordinated travel arrangements for faculty and staff members. Greeted visitors warmly upon arrival at the office; provided friendly customer service. Instacart IN

Shopper 03/2021 - Present

Efficiently managed time while accurately filling customer orders. Communicated with customers to ensure correct replacements when necessary. Navigated unknown areas in order to ensure delivery within a timely manner. Dyer Nursing and Rehabilitation Dyer, IN

Activity Aide 08/2020 - 05/2021

Responsible for providing interactive and enjoyable activities for our residents. Assisted in planning, developing, and organizing programs and activities. Assisted bedridden residents by visiting with them, writing letters, running errands, and performing assistance where needed.

Worked with residents and their families to encourage engagement and foster a positive atmosphere. Unity Hospice Merrillville, IN

Administrative Assistant 08/2016 - 07/2020

Responsible for providing administrative support to various components of the team to successfully complete assigned hospice operations.

Managed telephone calls and office equipment.

BRANDI HISEL

+1-708-***-**** ******@****.*** Crown Point, IN Responsible for filing and sending hard-copy and electronic projects to corporate, physicians, and facilities. Provided tech support to all areas of the team.

Assisted all team members with projects and documentation. Performed administrative duties such as filing, faxing, scanning, and scheduling. Performed regular auditing of patient files to ensure accuracy. Responsible for ensuring medical records in partner facilities were current. Maintained all personnel files.

H&R Block Crown Point, IN

Client Service Professional/Receptionist 01/2016 - 04/2016 Responsible for answering phones, scheduling appointments. Called to schedule and confirm appointments with clients. Processed payments in office.

Made client folders for tax professionals.

Kept office areas organized and clean.

Bruce P. Clark & Associates Saint John, IN

Legal Secretary 04/2014 - 05/2015

Responsible for drafting legal documents.

Scheduled appointments, depositions, and conferences. Prepared and submitted court filings in federal, state, and appellate courts. Scheduled itineraries and accommodations for legal staff and clients. Prepared, revised, formatted, and formalized documents, memos, and pleadings. Established and maintained files in electronic and physical format. Performed listed duties for two offices.

Skills

Customer Service, Customer Support, Call Center, Hospice Care, Office experience, Medical Records, Medical office experience, Medical scheduling, Filing, HIPAA, EMR systems, Typing, Databases, Computer hardware, Time management, Technical Support, Data Entry

Education

Indiana State University Terre Haute

Psychology 12/2023

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