Customer Service & Care Professional - Fast-Paced Environments

MYA SPATES

Elgin, IL • 224-***-**** • ***********@*****.*** • spatesmya

PROFESSIONAL SUMMARY

Motivated and dependable team player with experience in fast-paced customer service, food service, and caregiving environments. Skilled in maintaining quality standards, handling transactions, and delivering exceptional care and customer experiences. Quick learner with strong communication skills and a proven ability to work efficiently under pressure.

EDUCATION

High School Diploma

Larkin High School, Elgin, IL

Dream Academy, Elgin, IL

WORK EXPERIENCE

Caregiver — January 2023 – April 2024

• Provided compassionate care for children, including meal preparation, homework assistance, and recreational activities.

• Ensured safety, well-being, and emotional support for children under supervision.

• Communicated effectively with parents to address needs and concerns.

Server / Hostess – Twin Peaks — February 2025 – Present

• Provided friendly, attentive service to guests in a high-volume dining environment.

• Accurately processed orders and handled cash/credit transactions.

• Maintained a clean and organized work area while adhering to health and safety standards.

Crew Member – Taco Bell — September 2022 – March 2022

• Prepared and served food quickly while maintaining quality standards.

• Handled customer inquiries and resolved issues to ensure satisfaction.

• Supported team members in meeting rush-hour demands.

Team Member – Jimmy John’s — September 2021 – July 2022

• Assembled sandwiches and fulfilled orders accurately and efficiently.

• Operated the cash register and managed daily transactions.

• Kept work areas stocked, clean, and ready for service.

Barista / Cashier – Dunkin’ — January – June 2021

• Prepared coffee and specialty beverages to customer specifications.

• Delivered fast, friendly service and processed payments.

• Balanced the register and managed inventory during shifts.

Associate – Panera Bread — January 2025 – May 2025

• Greeted customers, took orders, and prepared menu items.

• Maintained a welcoming environment while ensuring speed and accuracy of service.

• Assisted with inventory and restocking needs.

SKILLS

• Customer Service & Communication

• Cash Handling & POS Systems

• Time Management

• Food Preparation & Safety

• Team Collaboration

• Problem-Solving

• Childcare & Supervision

REFERENCES

Available upon request

Contact this candidate