Administrative Assistant

ADMINISTRATIVE ASSIS TA NT

Administrative Support Calendar Management Travel Planning

CAREER HIGHLIGHTS

SKILLS & EXPERTISE

Executive-Level Support • Communication Coordination • Multi-Tasking/Prioritization • Discretion/Confidentiality • Meeting Scheduling • Event Coordination • Office Logistics • Project Management • Customer Service • Employee/Vendor Onboarding and Offboarding • Presentation Review/Binding PROFESSIONAL EXPERIENCE

TIFFANY N. RIVERA-YAMBO

Bronx, NY

Email: *******.***********@*****.*** Mobile: 646-***-**** www.linkedin.com/in/tiffany-rivera-yambo-428042191 A meticulous Administrative Assistant with three years of experience delivering executive-level administrative support, consistently ensuring timely project completion while maintaining strict confidentiality.

Known for outstanding accuracy and organization with the ability to perform calendar management, meeting scheduling, correspondence, and travel planning while delivering exemplary customer service.

Proven track record enhancing cross-functional coordination by facilitating seamless collaboration between executives, departments, and internal/external stakeholders.

Committed to driving continuous improvements in administrative processes by identifying and optimizing systems, tools, and workflows impacting executive and office support.

Demonstrated outstanding commitment, leading to several advancements in position.

Called upon to manage group, individual, and North America executive team calendars at Rabobank, prioritizing meetings/events to maximize productivity and accomplish company goals.

Developed a strong reputation for delivering seamless and efficient travel management for executives by expertly coordinating comprehensive domestic and international travel arrangements, including detailed itinerary planning for overseas visitors.

Enabled a significant boost in retention and satisfaction by cultivating a positive, engaging experience for onboarding new employees and vendors.

Rabobank Wholesale Banking North America, New York, NY 2019 – 2025 ADMINISTRATIVE ASSISTANT: 2022 – 2025

Promoted to position of increasing authority and responsibility due to exemplary performance and strong leadership abilities.

Managed Managing Director's, multiple groups, and North America Executive Team members calendars with a focus on prioritizing meetings/events to maximize productivity and achieve company goals.

Enabled a smooth and efficient travel experience for Executives by coordinating heavy domestic and international travel arrangements, including detailed itineraries for international visitors.

Drove increased accuracy and efficiency while processing travel and expense reports and accounts payable invoices according to company policy.

Maintained a detailed calendar system for booking conference rooms and prepared essential materials for internal and client meetings.

Assisted with the onboarding and offboarding of new employees and new vendors, cultivating a positive, engaging experience to increase retention and satisfaction.

Assistant to the Chief Sustainability Officer and assisted the Business Manager, CEO, and other executives with complex projects and client events, including quarterly Board meetings with international members, continuously meeting strict deadlines.

Provided comprehensive assistance to international supervisory board members during key visits,

including maintaining and updating itineraries while in the United States. ADMINISTRATIVE RECEPTIONIST: 2019 – 2022

Ensured the office was always working at top productivity by managing all mailing and shipping needs, office/mailroom/facility supplies, and file retention while always delivering top-level customer service.

Assisted work from home employees with administrative tasks that were to be completed while in office.

Supported critical training initiatives by promptly assembling and breaking down training rooms, enabling Internal

TECHNOLOGY & TECHNICAL SKILLS

CERTIFICATIONS

trainers to focus on employee skills/knowledge development.

Presented a friendly and professional demeanor when greeting employees and visitors, including registering visitors via the building portal and assigning badges to improve security efforts.

Delivered full assistance to the IT department with critical technology projects, delivering all on time and above expectations.

Decreased downtime by accurately and efficiently inputting work orders for building maintenance.

Managed multi-line phones and provided friendly customer service to all callers while routing them to the correct destination.

Ricoh (at Revlon), New York, NY 2015 – 2019

SENIOR ON-SITE SERVICE SPECIALIST

Maintained and operated a wide array of office equipment, including copiers, scanners, and faxes, to support smooth and efficient operations.

Leveraged x-ray screening detection tools on visitors to maintain a secure, safety-focused work environment.

Delegated tasks to on-site service specialists in accordance with management instructions to enable maximized operational productivity and efficiency. Allied Barton Security, Jersey City, NJ 2002 – 2015 SITE SUPERVISOR

Developed improved procedures for preparing the facility for daily opening and maintained detailed visitor logs to ensure the safety of Cigna employees, patrons, and visitors.

Provided security support in specific areas of the facility and during special events, including providing direction and assistance to all visitors and escorting Cigna officers during special visits with a high satisfaction rating.

Patrolled floors at specific intervals and secured the grounds to prevent vandalism and theft of company and personal properties.

Delivered prompt responses to all incidents and emergencies with comprehensive incident reports and logged employee cash losses in vending machines for reimbursement. Additional Experience: Cashier/Food Prep Specialist/Caterer at Sodexho Corp Microsoft Office Suite, OneNote, Teams, Coupa, Workday, Concur, Egencia Business Travel Coaching & Developing Employees, LinkedIn: 2019

Hazmat Shipping Certification

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