Talent Acquisition & HR Operations Leader

CESAR HERNANDEZ

Charlotte, NC 503-***-**** *******@*****.*** www.linkedin.com/in/cesar-hernandez-62499b57/

TALENT ACQUISITION & OPERATIONS MANAGEMENT

Client-focused professional with diverse experience in talent acquisition, HR operations, and cross-functional team leadership. Proven track record of designing and executing comprehensive recruitment strategies and optimizing workforce planning. Skilled in full-cycle recruitment, employee development, and process improvement with history of success in reducing time-to-hire, enhancing retention, and implementing HR technologies. Adept at partnering with leadership, managing client relationships, and translating organizational goals into actionable solutions, while maintaining flexibility to contribute in operations, technical, or creative capacities.

AREAS OF EXPERTISE

Applicant Tracking Systems (ATS) Optimization Employee Onboarding Programs HR Compliance & Auditing HR Reporting & Data Analysis ISO Standards Implementation Payroll & Benefits Administration Compensation Benchmarking HR Metrics & KPI Analysis HRIS Systems Administration Organizational Development Employee Engagement Strategies Employment Law Compliance Succession Planning Job Description & Role Design Interviewing & Assessment Techniques Training Needs Analysis Learning & Development Program Design Diversity, Equity & Inclusion Initiatives HR Policy Development & Documentation HR Project Management

PROFESSIONAL EXPERIENCE

Recruiting & Training Specialist KURZ Transfer Products Huntersville, NC 2022 – Present

Led full-cycle recruitment and multi-site HR operations, leveraging multi-channel sourcing to build robust talent pipelines. Partnered with leadership to resolve employee relations issues, conduct investigations, and execute performance management strategies.

Maintained HRIS data integrity through successive transitions from Dayforce to UKG Pro and Paycom, partnering with HR and the CFO to prioritize key information and ensure reporting accuracy. To support these transitions, created comprehensive SOPs for all system modules and delivered targeted training sessions for each to ensure team proficiency and workflow consistency. Conducted multiple system audits for compliance and collaborated with Payroll, Benefits, and Operations to streamline timekeeping, scheduling, and automated workflows.

Key Accomplishments:

Improved candidate fit and increased 23% of interview-to-hire ratio by conducting detailed hiring analytics.

Expanded talent pipelines by developing local hiring events, university partnerships, and campus recruiting programs.

Minimized 30% of time-to-hire and elevated team performance by designing and executing strategic recruiting initiatives.

Reduced 30% in open positions within six months by establishing structured recruiting framework within the first two months.

Optimized Applicant Tracking System (ATS) for 20+ requisitions monthly and cut screening time by 28% through integrated tools including LinkedIn Recruiter, ZipRecruiter, Indeed.com, and Dice.

CAD Technician II Pike Telecom Charlotte, NC 2021 – 2022

Developed and updated detailed CAD drawings for telecom network installations in compliance with client specifications and technical standards. Collaborated with engineers and project managers to translate field data into technical designs, reducing design issues.

Senior Recruiter Rely Workforce Group Charlotte, NC 2017 – 2021

Built and managed an onsite workforce management program in an early-stage startup environment, supporting recruiting operations, HRIS administration, workforce reporting, and client services. Maintained HRIS data integrity through accurate employee record management, auditing, reporting validation, and system process oversight. Coordinated HRIS integration from Madison HCM to Tempworks, partnering with payroll, operations managers, and client stakeholders to support data accuracy, workflow continuity, and implementation success. Supported HRIS and Microsoft 365 administration, including user access management, reporting support, system troubleshooting, and process optimization. Created monthly and year-end workforce reports using Excel and Power BI, tracking turnover, headcount, labor costs, staffing trends, and site-specific performance metrics.

Led full-cycle recruitment for administrative, technical, and leadership roles while developing recruiting strategies aligned with operational growth objectives. Partnered with hiring managers to support workforce planning, staffing analysis, and customized recruiting solutions across multiple client sites. Managed and trained onsite supervisors and recruiters, and improved onboarding and recruiting processes. Developed multi-channel sourcing strategies utilizing referrals, job boards, and passive sourcing methods to strengthen candidate pipelines and improve hiring efficiency.

Key Accomplishments:

Maintained staffing fulfillment of 30+ employees monthly through workforce planning and retention initiatives.

Hired 80 employees within two months to support launch of a new operational shift while maintaining candidate quality standards.

Improved operational visibility and leadership decision-making through Power BI dashboards, workforce KPI reporting, and labor cost analysis.

Onsite Supervisor / Staffing Specialist Chartwell Staffing Charlotte, NC 2015 – 2016

Directed full-cycle recruitment for diverse roles, including light industrial, manufacturing, and IT positions. Functioned as primary client liaison, addressing performance, compliance, and staffing issues promptly. Conducted regular check-ins with client supervisors to monitor staffing levels, performance metrics, and workflow needs. Performed comprehensive candidate screenings to assess skills, qualifications, and cultural fit, ensuring high-quality hires. Collaborated with clients to define job requirements, hiring expectations, and strategic staffing plans. Leveraged ATS to manage candidate data, track recruitment KPIs, and optimize reporting for client management.

Key Accomplishments:

Lessened time-to-hire and refined candidate flow by streamlining job posting strategies.

Oversaw workforce of up to 250 employees per shift by managing operations for major client.

Accelerated hiring timelines and improved candidate-to-hire conversion by presenting shortlists of top candidates to clients.

Onsite Supervisor Tristate Staffing Charlotte, NC 2013 – 2014

Managed onsite staffing operations with focus on candidate coordination and recruitment support, emphasizing prescreening, outbound calling, and interview scheduling rather than full-cycle recruitment. Supported hiring workflow by screening applicants for onsite roles and coordinating interview logistics with hiring managers and clients. Collaborated with client teams to anticipate staffing requirements based on production schedules and workforce demand trends. Served as key communication point between staffing organization and client to ensure alignment and timely fulfillment of onsite workforce needs. Contributed to onboarding activities and ensured completion of required safety and compliance training in accordance with client and regulatory standards.

Key Accomplishments:

Reduced employee turnover through proactive engagement, mentorship, and transparent communication strategies.

Maintained secure environment and supported OSHA/safety compliance initiatives in collaboration with client safety teams.

Additional experience as Warehouse Manager at Ranger Foods in Charlotte, NC.

EDUCATION

Bachelor of Arts in Sociology (Minor: Marriage & Family Studies) (2011)

Brigham Young University, Rexburg, ID

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