Strategic Intelligence & IT Program Analyst

KIA L. SMITH

Mobile 703-***-****

*********@*****.***

Results-driven, relations-oriented, intelligence professional with over 15 years of experience in business processes and procedures. Over ten years of specialized training and experience in all source intelligence analysis. Consistently provides intelligence products on or before established deadlines. Commitment to excellence proven through a broad range of leadership roles; exhibits initiative complemented by highly developed interpersonal, problem-solving, decision-making, and communication skills. Experience organizing and leading cross-functional team towards the accomplishment of common objectives and critical deadlines within a diverse environment. PROFESSIONAL EXPERIENCE

DEFENSE INTELLIGENCE AGENCY

Program Analyst, Chief Information Officer October 2018-April 2026

• Evaluated and interpreted financial spreadsheets and databases that support DIA Chief Information Officer

(CIO) and the DIA Chief Financial Officer that support high priority initiatives that are critical to the congressional approved budget of ~$500M that support global IT operations and financial programs

• Advised key management on external partners support agreements that support IT functionalities for external departmental strategies in support of the overall organization’s success

• Developed support agreements and cost estimates that contributes to the yearly IT planning, programming, budgeting and execution of funding requirements which gains senior leadership buy which leads to critical IT mission support of a wide range of IT management activities

• Created, researched and updated daily reports that identify workflow processes relevant to the CIO reports, policies and directives that assists in the CIO/CFO IT contracting and cost recovery statistical and narrative reporting matrixes for senior leadership budget decisions

• Collaborated w/ Resource & Finance Managers to procure government equipment to facilitate the CIO IT mission

• Drafted and contributed to the development of internal administrative policies to improve the standards of office operations and effectiveness

Intelligence Officer, Defense Resources and Infrastructure Office October 2017-October 2018

• Organized and conducted roundtable discussions with colleagues and intelligence community counterparts to discuss key intelligence topics which resulted in written and oral presentations on specific issues of interest for senior US policymakers

• Produced finished intelligence and supported operational planning in the region to ensure understanding of regional flashpoints for intelligence community decision making

• Reported on humanitarian relief issues, socio-cultural dynamics, and current operational matters through strategic writing and briefings

• Participated in conferences and meetings with senior decision makers on critical intelligence information

• Maintained situational awareness on areas of responsibility and provided updated information that supported agencies mission areas and key decision makers

Human Resource Specialist (Career Broadening Assignment), October 2016-October 2017 Office of Human Resources

• Briefed DIA Senior Leaders on case analysis, findings and associated best practices to aid in decision-making

• Advised managers on disciplinary issues and appropriate responses consistent with DIA and external practices

• Advised on medical leave options and decisions for employees as leave sharing Program Manager

• Served as advisor to management and employees on time and attendance, leave, performance and grievances

• Counseled Supervisors to ensure safe and productive work environments in accordance with agency policies Program Manager (Career Broadening Assignment), DIA Innovation Office (INO) October 2015-October 2016

• Developed business processes for the NeedipeDIA program, led and facilitated engagement strategies, evaluated proposals in response to open Broad Area Announcement (BAA) which led to the procurement of contracting services

• Assisted in the design and implementation of the NeedipeDIA automated business process

• Led NeedipeDIA user training for mission and budget reviewers

• Developed & implemented weekly NeedipeDIA performance metrics reports & briefed metric results to Office Chief and Special Advisor

Command and Control Analyst June 2011-October 2015

• Evaluated the intentions, doctrine, and war-fighting capability of foreign forces which resulted in the production of current and long-term intelligence products designed to increase policymakers’ awareness of specific trends and issues of interest

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Kia L. Smith Resume Page

• Prepared and presented written and oral briefings to US policymakers on key foreign policy and national security issues

• Collaborated with ONI, DIA, CIA, NSA, NGA, COCOMS, DCTC, NASIC and State Department personnel to gain knowledge on current operational intelligence matters concerning multiple countries

• Completed tasking assignments from Intelligence Community to DIA internal directorates to ensure visibility and timely completion at the Directorate of Intelligence level and cross-directorate engagement Requirements Manager January 2010 – June 2011

• Developed and maintained a strategic level database that tracked over 4000 Requests for Information and intelligence

• Managed two Department of Defense intelligence requirement systems (COLISEUM and eTask) which generated over 11,000 intelligence requests for information annually

• Provided exact guidance to several offices within the Directorate of Analysis and COCOMs, answering over 2,800 intelligence requirements and requests for information which facilitated timely intelligence production

• Participated in answering 27 Congressional inquiries which resulted in accurate and timely intelligence dissemination to the U.S. Congress and policymakers

• Drafted, assigned, and monitored all incoming and outgoing taskers for regional and functional offices Cassidy & Pinkard Colliers, Washington, DC June 2007 – December 2009 Management Assistant – Finance Group (June 2007- March 2009) Property Management (March 2009- December 2009)

• Coordinated assembly and production of offering memorandums for finance brokers and key members that originated $1.15 billion of property financing in 2007

• Prepared compliance and annual inspections for portfolio of loans with a life insurance lender that generated $3 million in revenue for finance group

• Oversaw updating and tracking of Saleslogix database of over 5,000 major client and lender contacts

• Assisted in creating and distributing weekly market updates to over 2,500 Colliers International brokers via email blasts

• Reviewed Request for Financing Proposals for grammar and punctuation accuracy Palmer & Cay / Wachovia Insurance Services, Washington, DC April 2004 - April 2006 Marketing Coordinator / Office Manager

• Negotiated costs of services with contractors within provided budget constraints

• Managed the development and execution of professional seminars

• Conducted prospect research throughout the sales process, including initial meetings, Request-for-Proposal

(RFP) content and oral presentations

• Contacted key publications to promote the Palmer & Cay brand through articles, press releases and new employee announcements

• Coordinated the RFP process for new business opportunities Ford Motor Company / Primus Financial Services, Columbia, MD June 1999 – Oct. 2003 Dealer Service Analyst

• Managed over 100 dealer portfolios while consistently meeting or exceeding company goals

• Developed criteria and organized Skip Level Program for 50 employees

• Analyzed ~15 consumer credit reports to determine credit worthiness for vehicle loans

• Performed data analysis within company purchase policies and procedures while ensuring dealer satisfaction

• Assisted in the development and implementation of dealer incentive programs to increase sales

• Supervised contract closing team to ensure accuracy of contract documents for processing

• Acted as a liaison and negotiated between dealerships and Ford Motor Credit customers for credit considerations

• Created and implemented contest for the Idea Process Committee for over 200 employees EDUCATION Howard University, Washington, DC Bachelor of Business Administration, Marketing • Disney Institute, Orlando, FL Graduate of the Leadership Excellence Program • The Knowledge Academy, New York, NY, Completed 35 hours of Program Management training, • The Graduate School, Washington, DC Employee Relations Certification • Cornell University, New York, NY Women In Leadership Certification • Defense Acquisition University, Fort Belvoir, VA Cybersecurity for Program Managers Certification, Risk Management Certification, Life Cycle Product Support Management Certification, Ethics Training Certification, Cost Estimating Certification, Program Scheduling Certification, Budgeting Certification • Udemy, San Francisco, CA Agile Project Management Certification • ACT Government Services Leadership and Performance Coaching Certification Program, Maryland

ACHIEVEMENTS Joint Civilian Service Achievement Award • Non-Article 5 NATO Medal COMPUTER KNOWLEDGE •Tableau • Canva • Service Central • RMT• NPW • CRATE • SharePoint • Microsoft Office Applications • Internet Explorer • Maps Report System • Adobe Acrobat • Aerials Express

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