.
.
Freida E Cribbs
803-***-**** **********@***.*** Beech Island, SC 29842
Hardworking, highly motivated professional eager to lend combined knowledge, experience and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. SKILLS
• CPR/First Aid Certified • X-Ray Certified
• Supervision • Customer service
• Professionalism and ethics • Setting up and operating equipment
• Medical terminology • Medication administration
• Pre- and post-surgical counts • Pre-surgical preparation
• Dental radiography • Appointment scheduling
• Dental records • Cross-training capabilities
• Electronic charting • Complex Problem-solving
• Office administration duties • OSHA regulations
• Strong writing and verbal skills • Teamwork and collaboration
• Multitasking Abilities • Electronic medical records management
• Excellent communication • Professionalism
• Active listening • Patient confidentiality
• HIPAA compliance • Electronic health records
• Task prioritization • Patient scheduling
• Medical documentation • Health information systems
• Medical office management • Electronic health record specialist (CEHRS) EXPERIENCE
SURGICAL ASSISTANT
Aiken/Augusta Oral and Facial Surgery
Aiken, SC
September 2024 - Present
• Provided compassionate care to patients before, during and after their surgeries.
• Demonstrated excellent knowledge of medical terminology and surgical techniques.
• Anticipated needs of surgeon and other team members with regard to requirements of each surgical procedure.
.
.
• Determined availability of necessary equipment or supplies for operative procedures.
• Utilized strong organizational skills to prioritize tasks effectively within a fast-paced setting.
• Conducted post-operative assessments on patients following surgery.
• Assisted in the preparation of patients and equipment for dental surgery procedures, including sterilization of instruments and prepping rooms.
• Provided support during emergency situations by responding quickly and efficiently.
• Managed multiple patient files simultaneously while ensuring accuracy in data entry.
• Performed administrative tasks including scheduling appointments, processing payments, answering phone calls, filing paperwork, and maintaining records.
• Ensured all necessary documentation was completed prior to surgical procedures.
• Assisted in the implementation of new policies or procedures within the office setting while adhering to HIPAA guidelines.
• Demonstrated excellent communication skills when interacting with both staff members and patients.
• Collaborated with colleagues to ensure efficient workflow throughout the day.
• Managed front desk operations such as scheduling appointments.
• Scheduled appointments, and maintained records, manually, and using computer.
• Provide a variety of clerical and administrative assistance.
• Coordinate and arrange travel arrangements between two offices.
• Ability to work with all levels within the organization.
• Efficient in verbal and written communication.
• Knowledgeable in MS Office Suite
• Processed requests for release of medical information according to HIPAA guidelines.
• Evaluated accuracy of medical records and patient charts to ensure compliance with federal regulations.
• Collaborated with physicians, nurses, and other healthcare providers to ensure the accuracy of patient information in the system.
• Retrieved patient medical records for physicians, technicians and other medical personnel.
• Trained medical records staff.
• Generated reports from the EHR system for quality improvement initiatives.
• Prepare charts for upcoming medical appointments.
• Ensure the electronic medical record are prepped for medical appointment and all appropriate medical forms at the front desk are maintained.
• Attend scheduled meetings.
• An understanding of basic medical terminology.
DENTAL ASSISTANT/LEAD SURGICAL TECH
Affordable Dentures and Implants
Augusta, GA
January 2021 - September 2024
• Assist Patients with treatments
• Chairside assistant/Surgery
• Set up, break down Operatories
• Clean and Sterilize Instruments
• Moisture Control
.
.
• Impressions for Dentures
• Front Desk Assistant
• Dentrix
• Take X-rays
• Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
• Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
• Sterilized and disinfected instruments and treatment rooms.
• Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly.
• Took digital X-rays and intraoral photographs.
• Prepared treatment rooms with appropriate instruments before each appointment.
• Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs.
• Followed infection-control standards and sanitization protocols to safeguard patients and staff.
• Developed positive relationships with patients and colleagues.
• Took impressions and X-rays in support of patient evaluation and diagnostic care.
• Made patient reminder calls and followed up on missed appointments.
• Reviewed patient charts prior to appointments for accuracy of data entry.
• Passed instruments and other sterile supplies to surgeons and surgical assistants.
• Assembled sterile and non-sterile equipment and adjusted and checked to verify proper functioning.
• Demonstrated excellent patient care by ensuring sterile technique and proper utilization of instruments and equipment.
• Provided assistance to anesthesiologist during induction, intubation, extubation, reversal agents or other special procedures as needed.
• Operated sterilizers, lights and suction machines to assist with surgical duties.
• Performed scrub duties including gowning, gloving, passing instruments to surgeons, maintaining the sterile field and anticipating surgeon's needs throughout procedure.
• Prepared and maintained medical equipment for surgical procedures.
• Participated in staff meetings with surgeons and other OR personnel in order to discuss ways of improving patient care.
• Answered phone calls promptly and responded to inquiries regarding appointment scheduling or billing issues with accuracy.
• Documented dental and medical history prior to appointment. OWNER/DIRECTOR
Lizzy's Play and Learn Childcare Center
Beech Island, SC
May 2015 - March 2020
• Developed business and marketing plans and prepared monthly financial reports
• Supervised performance of 5 employees with goals of productivity, efficiency and cost savings
• Directed hiring and training of new caregivers to drive organizational improvements
• Monitor kids in classrooms when needed
• Managed the daily operations related to customer service, inventory management, and marketing.
.
.
• Maintained a high standard of customer service through quality assurance checks.
• Negotiated contracts and agreements with business partners, vendors, and customers.
• Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
• Managed budgets effectively by accurately forecasting expenses and revenues.
• Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
• Created innovative marketing plans to drive business growth.
• Analyzed financial data to ensure optimal profitability for the company.
• Hired skilled personnel to handle challenges and obligations of business.
• Defined strategic plans and kept business on track to meet objectives.
• Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
• Organized and managed multiple teams of employees, ensuring that all tasks were completed on time and within budget.
• Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
• Complete tasks such as gathering, composing, tracking, tabulating, summarizing, and organizing information.
• Set and implemented strategic goals and initiatives to align company with mission, values, and vision. EDUCATION
NHA CERTIFICATION IN PHLEBOTOMY TECHNICIAN
Training For Life Academy, Augusta, GA
Dec 2022
CERTIFICATION IN DENTAL ASSISTANT
Vandelay Augusta Dental Assistant school, Augusta, Georgia Sep 2020
HIGH SCHOOL DIPLOMA
Silver Bluff High School, Aiken SC
Jun 2002
REFERENCES
References available upon request