Dedicated Medical Assistant & Administrative Specialist

Mariea Moore

Chester, SC ***** 803-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Dedicated Medical Assistant and customer service professional with experience in patient care, benefits verification, scheduling, referrals, and administrative support. Strong communication, organizational, and multitasking skills with the ability to work efficiently in fast-paced healthcare environments. CORE SKILLS

• Patient Scheduling & Check-In

• Insurance Verification

• Customer Service

• Data Entry

• Medical Records Management

• MS Office & Excel

• Multitasking

• Professional Communication

PROFESSIONAL EXPERIENCE

Medical Assistant MUSC Chester Orthopedic Sports & Medicine September 2023 – Present

• Manage patient check-in and check-out procedures efficiently.

• Coordinate referrals, appointments, and copayment collection.

• Handle high-volume incoming and outgoing phone calls professionally.

• Provide administrative and patient support in a fast-paced clinical environment. Benefits Verification Specialist SpectraForce

November 2022 – February 2023

• Verified patient insurance benefits and eligibility accurately.

• Communicated effectively with healthcare providers and insurance representatives. Medical Assistant Affinity Health Center

May 2021 – June 2022

• Supported patient intake by verifying information and organizing charts.

• Updated medications, allergies, and patient records accurately.

• Educated patients on medications, treatments, and medical procedures. Customer Service Associate Walmart

October 2018 – March 2020

• Resolved customer concerns related to billing, returns, and merchandise exchanges.

• Maintained performance standards while delivering quality customer service.

• Participated in training and team meetings to improve operational knowledge. Call Center Agent iQor

June 2016 – September 2018

• Managed high-volume incoming and outgoing customer calls.

• Resolved customer issues while maintaining professionalism and accuracy. EDUCATION

• Medical Assistant Degree – York Technical College (2021)

• Unit Secretary Certificate – York Technical College (2008)

• Health Operations & Marketing Certificate – Chester Career Center (2004)

• High School Diploma – Chester Senior High School (2004)

Contact this candidate