Data Entry Specialist with Precision and Detail-Oriented Focus

Jamie S. Chavez

*** *. **** ******, *******, OR *7038

***********@*****.*** 503-***-****

Professional Summary

Accomplished Business Systems Analyst with over 12 years of experience driving process improvements, cost reductions, and enhanced customer satisfaction through strategic system implementations. Adept at collaborating with stakeholders to analyze requirements and deliver tailored solutions that support organizational goals. Recognized for expertise in system configuration, business process analysis, and post-implementation support.

Core Competencies

Business Systems Configuration & Support: Proven ability to implement, configure, and maintain business systems for optimal reliability and efficiency.

Process Analysis & Optimization: Skilled in evaluating workflows and identifying opportunities for operational improvement and alignment with strategic objectives.

Analytical Problem Solving: Experienced in diagnosing complex business challenges and developing innovative, data-driven solutions.

End-User Training & Support: Effective in delivering training and ongoing support to ensure successful system adoption and user satisfaction.

Professional Experience

Columbia Helicopters – Aurora, OR

Business Systems Analyst 2013 – Present

Led the development and implementation of new business processes for a company-wide ERP system.

Configured multiple ERP modules to meet evolving business requirements.

Delivered comprehensive end-user training to facilitate system adoption.

Directed analysis and selection of new software solutions to support critical business functions.

Configured systems for inventory management, resource management, HRIS, and IT service management.

Provided daily support for ERP users, focusing on supply chain, sales, and finance operations.

Supported end-users across various business systems, ensuring seamless operations.

Inventory Data Supervisor 2004 – 2013

Managed a global team responsible for inventory management.

Spearheaded process improvements and system definition, achieving a 40% reduction in annual inventory variances.

Collaborated on the development of a new Customs compliance system.

Data Entry Clerk 1995 – 2004

Designed and deployed a system migration from Unix to Windows environments.

Oversaw daily transactions related to supply, labor entry, and warehouse operations.

Executed special projects to support organizational objectives.

Education

High School Diploma

Sutherlin High School, Sutherlin, OR

Certifications

AI Admin Level 3 – Agentic AI Fundamentals

SysAid, Issued Sep 2025

Rippling Certified: Payroll Administration

Rippling, Issued Dec 2024

Technical Skills

ERP Systems (Configuration & Support)

Inventory Management Systems

HRIS & IT Service Management Platforms

Business Process Analysis Tools

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