Administrative Support Specialist with Customer Focus

OBJECTIVE

To secure an administrative position with potential to advance within a team atmosphere

SKILLS PROFILE

Ability to operate Desktop/Laptop PC

Proficiency in Microsoft Office Suite (all)

Demonstrated ability to quickly diffuse heated customer situations

Experience in handling confidential paperwork

Excellent troubleshooting and logical problem solving skills

Excellent organizational and time management skills

EMPLOYMENT HISTORY

Bookkeeper- 1099 employee 2026 - Current

Amelia Urgent Care

Bank reconciliation

AP and AR

Resident Assistant- part time 2025 - Current

Arlington Haven

Housekeeping (sweeping, mopping, bathrooms, laundry)

Meal prep and serve

Maintenance repairs (light issues such as toilet clogs, leaky faucet, loose knobs and running toilets)

Front Desk Coordinator- Mornings 2025-2025

Jacksonville Speech and Hearing Center

Jacksonville FL

Greet visitors, check in patients, direct them to the right people, and ensure all necessary paperwork and security procedures are completed

Answering phones, and providing administrative support like scheduling appointments and managing correspondence

Verify insurance eligibility and benefits, Collect co-payments and other patient balances, file and retrieve patient records

Front Desk Coordinator and marketing- Afternoons 2025-2025

Acupuncture & Holistic Health Center

Jacksonville FL

Greet visitors, check in patients, direct them to the right people, and ensure all necessary paperwork and security procedures are completed

Answering phones, and providing administrative support like scheduling appointments and managing correspondence

Verify insurance eligibility and benefits, Collect co-payments and other patient balances, file and retrieve patient records

Used various online sites to promote the business and control blog

Administrative Assistant and Security Administrator,

Employee Resource Group Enterprise Culture Lead 2018-2025

L3HARRIS

Jacksonville FL

Manage visitor access, issue keys, and process security clearances or badges

Manage new employee corporate training and I-9 verifications

Schedule meetings, appointments, and maintain calendars

Assist in developing and maintaining security policies and procedures

When EHS officer wasn't available helped new hires with Environmental and Safety training

Assist coworkers with various tier 1 IT issues

Knowledge of security protocols and procedures, depending on the organization's needs.

Maintained corporate credit cards for 40-60 employees through audit and expense reporting

Assisted with the invoice process by gathering pertinent information into clear documentation

EDUCATION

Bachelor of Applied Science in Business Administration June 2016

Concentration: Business Administration

Kaplan University, Lewiston, ME

Contact this candidate