MS. JOSEPHINE HALL
**** *. ***** **., #****; Rochester, NY 14615 585-***-**** *******@****.*** ADMINISTRATIVE ASSISTANT (SENIOR-LEVEL GOVERNMENT OPERATIONS) Administrative professional with 10+ years of experience coordinating office activities, maintaining records and retention systems, supporting personnel and payroll processes, and assisting with budgeting, purchasing, and administrative operations. Recognized for managing complex workflows, supporting leadership, and improving operational efficiency with minimal supervision.
CORE COMPETENCIES
• Office Coordination & Workflow Management
• Records Management & Retention Systems
• Budget Monitoring & Reconciliation
• Payroll & Personnel Documentation Support
• Purchasing, Requisitions & Inventory Control
• Report Preparation & Documentation
• Staff Supervision & Training
• Microsoft Office QuickBooks
PROFESSIONAL EXPERIENCE
Executive Administrative Assistant (Government Operations) New York State Department of Health 2016–2023
• Coordinated administrative operations supporting multiple managers in a high-volume government office
• Maintained filing and records retention systems for regulatory, legal, and administrative documentation
• Prepared reports, correspondence, and summaries for executive and legal review
• Managed calendars, meetings, and communications with a high level of accuracy and confidentiality
• Supported complaint investigations and maintained compliance documentation systems Executive Administrator / Office Manager
Mt. Sinai Ministries, Inc. 1998–2016
• Coordinated daily office operations and improved workflow efficiency across departments
• Maintained records systems, administrative files, and financial documentation
• Supervised clerical staff, including hiring, onboarding, and training
• Supported payroll processing and personnel documentation
• Managed purchasing, vendor coordination, and inventory control
• Prepared financial reports and maintained bookkeeping records (AR, AP, reconciliation) Youth Program Coordination (Additional Responsibility):
• Led after-school youth program and coordinated structured summer activities
• Managed scheduling, logistics, and supervision for group programs Contract Manager / Administrative Support
Quidel Ortho Diagnostics (Remote) 2023–2024
• Maintained contract records and documentation in centralized database systems
• Researched and resolved account discrepancies, contributing to recovery of $150,000+
• Ensured accuracy, compliance, and proper documentation handling ADDITIONAL EXPERIENCE
Owner / Administrative Consultant JoFeene LLC 1997–Present
• Provide administrative support, reporting, and compliance guidance to small businesses and nonprofits CERTIFICATIONS
QuickBooks ProAdvisor
State Food Safety Program for Managers
HIPAA Certified
Bloodborne Pathogens Certified