Remote Account Management & Sales Support Specialist
Resume:
Isaiah Sanchez
Information
****************@*****.***
Gardendale, AL 35071
Professional Summary
Detail-oriented professional with experience managing recurring client accounts, coordinating daily service schedules, and maintaining accurate digital records in fast-paced environments. Skilled in customer communication, operational efficiency, data entry, Microsoft Excel, and workflow coordination. Proven ability to work independently, manage competing priorities, and maintain strong client relationships. Seeking a remote account management or sales support role where organization and relationship-building skills can contribute to team success.
Professional Experience
Stark Exterminators
Service Professional July 2022 – Present
Managed and serviced a daily route of residential and commercial client accounts while maintaining strong customer relationships and retention Coordinated scheduling and route planning to maximize efficiency and meet daily performance goals
Maintained accurate digital service records, customer notes, and appointment updates using computer-based systems
Communicated with customers regarding scheduling, service updates, and issue resolution in a professional and timely manner
Identified customer needs and recommended additional services when appropriate, contributing to client satisfaction and revenue opportunities Operated independently in a fast-paced environment while balancing multiple priorities and deadlines
Walmart
Online Grocery Pickup Assistant Manager July 2020 – August 2022 Managed daily workflow and scheduling for team members within a high-volume online order fulfillment environment
Used digital inventory and order management systems to track, process, and fulfill customer orders efficiently
Assisted customers with order pickup and issue resolution while maintaining strong service standards
Coordinated team operations, delegated tasks, and ensured timely completion of online orders
Maintained accuracy in order processing and inventory tracking using computer-based systems
Skills
Microsoft Excel
Google Sheets
Data Entry & Reporting
Customer Relationship
Management (CRM)
Account Management
Scheduling & Route
Coordination
Client Communication
Operational Support
Time Management
Problem Solving
Email & Calendar Management
VLOOKUP / XLOOKUP
Pivot Tables
Conditional Formatting
Data Cleaning
Independent Workflow
Management
Client Retention
Operational Efficiency
Education
High School Diploma
Highlands College 2020
Udemy — Microsoft Excel: Beginner to Advanced to Pro 2026 References
Doctor Shelby Lyda
Physician
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Malon King
School of Ministry Coordinator
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Stone Creel
Supervisor of Contracts & Service
Operations
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Volunteer Experience
Lead and coordinate team members during weekly worship services Ensure smooth execution of live performances and service flow Communicate effectively with team members in fast-paced environments
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