Human Resources Administrator with Benefits Expertise

CELIA LUNA

San Diego, CA *****

*****.****@*****.*** 619-***-****

Professional Summary

Dynamic and detail-oriented Human Resources Administrative professional with experience supporting multi-entity organizations across diverse industries. Proven ability to manage benefits administration, payroll support, compliance, and employee relations while maintaining confidentiality and delivering high-quality results. Authorized to work in the United States for any employer.

Work Experience

Human Resources Administrator

Red Cow Family of Companies January 2021 – Present

• Partner with executive leadership, managers, and employees across multiple companies to support HR operations and benefits strategy.

• Manage benefits administration for 500+ employees, including enrollments, life insurance, and voluntary plans.

• Provide benefit summaries and enrollment guidance to new hires.

• Resolve employee benefit issues by coordinating with brokers, benefits administrators, and insurance carriers.

• Collaborate with brokers and providers to establish and maintain EDI feeds between carriers and payroll systems.

• Audit benefit data regularly and reconcile monthly invoices to ensure accuracy.

• Provide ongoing HR administrative support, including I-9 verification, E-Verify processing, employment verifications, and EDD requests.

• Administer onboarding processes from hire to completion.

• Provide payroll support, including processing weekly payroll for 35 employees using Sage and Paylocity.

• Analyze quarterly payroll and HR reports to ensure accuracy of employee data, including new hires, terminations, leaves of absence, and workers’ compensation records.

• Maintain strict confidentiality and professionalism in all HR matters.

Case Manager

Law Office of Kimball, Tirey & St. John LLP January 2007 – December 2021

• Delivered high-level client service to attorneys and clients via phone, email, and in person.

• Coordinated daily case activity and status reporting with attorneys.

• Opened and closed legal cases and provided fee quotes and procedural updates to clients.

• Acted as primary point of contact for landlord clients throughout the eviction process.

• Communicated with San Diego Superior Court and regional Sheriff’s Departments to track case progress.

• Collected and managed required documentation to ensure timely case movement.

• Maintained departmental reports to support workflow efficiency and client satisfaction.

• Corrected billing discrepancies using legal billing software.

• Cross-trained across departments, including high-volume receptionist coverage.

Education

Upper Secondary Education

Skills

Human Resources Administration, Benefits Administration, Payroll Support, EDI Management, Sage 100, Paylocity, Microsoft Office Suite, Adobe Payroll, Office Management, Employee Onboarding, Compliance & Audits, Accounts Payable & Receivable, Customer Service, Recruiting Support, Conflict Management, Time Management, Organizational Skills, Interpersonal Communication

Certifications & Licenses

• Driver’s License

• First Aid Certification

• CPR Certification

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