Rikki Scott - Multitrack Strategic Communications Professional
Resume:
RIKKI SCOTT
************@*****.***
Profile
Rikki Scott
R.Scott resume
************@*****.***
McKeesport, PA 15132
Willing to relocate anywhere
Authorized to work in the US for any company
SUMMARY
With over a decade of experience in strategic planning and media relations in the technology sector, I bring a proven track record of driving brand visibility and client satisfaction. My expertise in leading diverse teams and managing key accounts, combined with my ability to secure coverage in top-tier outlets, positions me to make a significant impact. My biggest career achievement has been maintaining a client retention rate of over 90%, demonstrating my commitment to delivering exceptional results.
EXPERIENCE
Work experience
SMB Account Executive
ibex Global - Monroeville, PA
July 2024 to Present
Take incoming calls from customers who have frontier business Customers service
Soft sales
Data entry
Microsoft word processor
Excel
Nursing Assistant
CVS Health - Homestead, PA
May 2022 to Present
1. Assist elderly client with daily activities and assist with strengthening client’s balance 2. Assist with daily tasks such as walking and standing and lifting exercises 3. Run errands with patient to take care of patient needs Intern
Dress for Success - Lawrenceville, PA
April 2021 to December 2022
1. Secretarial services in the office
2. Computer technology
3. Office accounts
4. Answer phone
5. Call customer number back on voicemail
6. Added claim number and phone numbers to the customer care center Retail Store Manager
Justice For Girls Retail - Homestead, PA
February 2018 to July 2020
1. Manage accounts received
2. Bookkeeping
3. Accounts payable
4. Administration Account Management
5. Credit Account Deposit
Customer Service Representative
PNC Bank/National City Bank - Pittsburgh, PA
December 2016 to July 2020
1. Opening the account
2. Accounts received
3. Answered calls from customers concerned
4. Troubleshooting
5. Currency’s
6. Customer Support Service via email or via contact info Education
Associate's degree in Business Management
Community College of Allegheny County - Monroeville, PA August 2021 to Present
High school diploma or GED
Skills
Profit & Loss
Human Resources
Recruiting
Purchasing
Event Planning
Microsoft Office
Accounting
Communication skills
Data entry
Auditing
Cash handling
Store Management Experience
Pricing
Sales
Microsoft Outlook
Accounting software
Office Management
Bookkeeping
Account Management
Assistant Manager Experience
Microsoft Excel
Banking
Payroll
Marketing
Time management
QuickBooks
Accounts Receivable
Research
Upselling
Customer service
ERP systems
Management
General Ledger Accounting
Merchandising
Sales Management
Computer Skills
Microsoft Word
Forecasting
Organizational skills
Retail Management
Accounts Payable
Retail Sales
Project Management
Financial Report Writing
Do you want to add any of these skills?
Do you want to add any of these skills?
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Certifications & licenses
CCNA
CPR Certification
Food Handler Certification
Driver's License
November 2023 to November 2027
Fundamental Payroll Certification
August 2023 to August 2027
Education
Pennsylvania State University, Pittsburgh Pa. 15132 Associate Degree Program
12/2024
Woodland Hills High School, Pittsburgh Pa
Diploma
2003
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