Experienced Flight Attendant with Safe Service Focus

ORLANDO DJESUS

Alva, FL *****

786-***-**** - ********@*******.***

Professional Summary

Dynamic flight attendant with extensive experience in delivering exceptional customer service and maintaining safety protocols. Recognized for adaptability and positive attitude in high-pressure environments, ready to leverage expertise in enhancing operational success.

Skills

• Attention to detail • Positive attitude

• Professional and friendly • Customer support

• Policy and procedure adherence • Strong work ethic

• Customer service • Professional appearance

• Safety procedures • Problem-solving

• Conflict resolution • Multilingual skills

• Guest services

Work History

05/2016 to 05/2026 Flight Attendant

Spirit Airlines Inc. – Dania Beach, FL

Delivered exceptional customer service by addressing passenger needs and inquiries promptly.

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Ensured compliance with safety protocols and emergency procedures during flights.

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Collaborated with crew members to maintain a seamless in-flight experience for passengers.

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Conducted pre-flight safety checks and briefings, enhancing passenger awareness and safety.

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06/2008 to 04/2016 Operations Manager

St Jude's Dog Grooming Corp. – Miami, FL

• Streamlined daily operations, enhancing workflow efficiency and service delivery. Developed training programs for staff, improving grooming techniques and customer service standards.

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• Managed inventory control systems, optimizing stock levels and reducing waste. Implemented quality assurance protocols, ensuring compliance with industry standards and regulations.

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12/2005 to 02/2007 Flight Attendant

United Airlines Inc. – Chicago, IL

Monitored cabin environment to ensure comfort and satisfaction of all passengers throughout flights.

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Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.

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Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.

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Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.

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Education

No Degree: Tourism And Hospitality Management

IUTIRLA Institute

10/1986 High School Diploma

UEP Instituto Central Educacion - Caracas Venezuela Languages

Spanish

Native or Bilingual

English

Full Professional

Portuguese

Elementary

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