HR & Payroll Specialist - Onboarding Expert

Crystal M. Dotson

HR, Payroll & Onboarding Specialist

Murfreesboro, TN 629-***-**** *****************@*****.***

http://linkedin.com/in/crystal-dotson-2a311a182

PROFESSIONAL SUMMARY

Detail-oriented HR and Payroll professional with extensive experience in bi-weekly payroll processing, full-cycle onboarding, and financial operations. Currently pursuing a certification in human resource management to deepen expertise in labor law and employee relations. Proven track record of managing complex payroll audits, implementing orientation programs, and utilizing advanced HRIS platforms like Paylocity, iSolved, and PeopleSoft. Expert in bridging the gap between finance and human resources to drive organizational efficiency.

CORE COMPETENCIES

●Payroll & Finance: Bi-weekly Payroll Processing, Gross-up Calculations, Tax Withholdings, Accounts Payable/Receivable, Auditing & Compliance.

●HR & Onboarding: New Hire Orientation, System Integration, Employee Relations, Benefits Documentation, HIPAA & Confidentiality.

●Systems: Paylocity HRIS, iSolved HCM, PeopleSoft, Excel (data analysis), and medical billing software.

PROFESSIONAL EXPERIENCE

Business Office Manager – HR & Payroll Apr 2024 — July 2024

The Rivers of Maryland Farms – Brentwood, TN

●Payroll Management: Executed accurate bi-weekly payroll for a diverse workforce of hourly and salaried employees, managing complex adjustments, overtime, and gross-ups.

●Onboarding & Integration: Led the end-to-end onboarding process, including system integration for time clocks and conducting new hire orientations.

●Compliance & Audit: Prepared detailed documentation for internal/external payroll audits, ensuring 100% compliance with state and federal labor regulations.

●Employee Relations: Resolved payroll discrepancies and provided guidance on organizational policies and labor law inquiries.

Medical Billing Specialist & Trainer Apr 2021 — Oct 2023

Willow Tree Healthcare – Franklin, TN

●Process Improvement: Developed and delivered training materials for new hires on billing systems and payroll processes, increasing team accuracy and efficiency.

●Financial Reconciliation: Managed accounts payable transactions and performed bank reconciliations to ensure financial data integrity.

●Dispute Resolution: Investigated and resolved insurance payment discrepancies, working directly with providers to ensure payment resolution.

AP/AR Team Lead Feb 2017 — Sep 2019

eviCore Healthcare – Franklin, TN

●Leadership: Supervised the accounts payable team, overseeing vendor invoicing, bank deposits, and monthly/year-end reconciliations.

●Data Analysis: Utilized Excel to identify financial trends and create reports that streamlined internal billing processes.

EDUCATION & CERTIFICATIONS

Certification in Human Resource Management Expected 2026

Middle Tennessee State University – Murfreesboro, TN

●Focus: Labor Laws, Recruitment Strategies, and Strategic HR Management.

Associate’s Degree in Cosmetology, Art, & Science 2011

Regency Beauty Institute – Nashville, TN

Certifications:

●Medical Terminology & HIPAA Compliance Certification

●Information Confidentiality Specialist

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