Organized, Reliable Multi-Role Professional
Resume:
AF
Ambar Fermin
Professional Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I fancy myself of being an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Praised by my pears as a Hardworking and passionate job seeker with strong organizational skills; proven knowledge of managerial processes; and expertise on company procedures training that is ready to help team achieve company goals.
Work History
UnitedHealthcare / Bronx Care Health System - Financial Investigator
/Medical Receptionist
The Bronx, NY
01/2025 - Current
McDonalds LLC. - Recruiter Manager
The Bronx, NY
01/2018 - 07/2025
Conducted thorough investigations into fraudulent claims and billing discrepancies.
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Analyzed financial data to identify patterns and potential risks for Medicare services.
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Collaborated with cross-functional teams to develop compliance strategies and mitigate fraud exposure.
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Prepared detailed reports on findings, presenting actionable insights to senior management for decision-making.
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Managed patient check-ins and appointments, ensuring efficient workflow in fast-paced environment.
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Coordinated communication between patients and healthcare providers to improve service delivery.
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Assisted training with new members of our team, handle money in cash register, proper use of specialized equipment etc.
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Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
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*************@*****.***
Bronxville, NY 10456
Skills
● Customer service
● Cashiering
● Leadership
● Front desk
● Food safety
● Team Coordination
● Staff Development
● Compliance Management
● Understanding of project methodology
● Negotiations
● Staff Supervision
Education
05/2023
Bronx Community College
Bronx, New York
Associate of Arts And Sciences: Criminal
Justice
TOLI MANAGEMENT - General Manager of Operations
BRONX NEW YORK
03/2018 - 06/2020
● Set and conveyed recruitment goals to downstream staff. Built and strengthened successful relationships with external recruiters and agencies.
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Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
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Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
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Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
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● Managed recruitment team and trained and mentored new advisors. Led a team of recruiters, providing mentorship and training to enhance performance and efficiency.
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Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
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Designed modern employee recognition program which boosted productivity and improved morale.
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Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
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Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
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Developed initial sales roadmaps and market strategies to promote successful product launches.
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Accomplishments
● Majoring in Criminal Justices, 09/2019, 05/2023
Certifications and licenses New York City department of mental hygiene., 07/2022, Present
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Languages
Spanish
Native or Bilingual
English
Native or Bilingual
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