Administrative Support Specialist with Remote Focus

Cynthia Meza

+1-631-***-**** • ***********@*******.*** • Southampton, NY

Summary

Dedicated Professional with over 9 years of experience in administrative support and customer service. Proven ability to execute accurate Data Entry, maintain high Typing speeds, and utilize Basic PC Proficiency in fast- paced environments. Committed to high-quality Remote Work Capability and efficient client communication to drive organizational goals.

Work Experience

Retail Sales Associate November 2024 – Present

THE RETREAT BOUTIQUE, BRIDGEHAMPTON, NY

• Provide exceptional customer service and handle client inquiries with a high degree of professionalism.

• Manage high-volume phone communications, directing calls and resolving service issues effectively.

• Email coordination for donation logistics and track incoming Inventory Management levels in the system.

• Organize and catalog inventory items to ensure streamlined operations and data integrity during sorting. Catering Assistant Manager April 2023 – April 2026 THE SEAFOOD SHOP, WAINSCOTT, NY

• Coordinated complex event logistics and Administrative Support tasks for high-end catering operations.

• Managed private events with a focus on client satisfaction and operational efficiency.

• Directed staff assignments and communicated schedules clearly to ensure team productivity.

• Typed and distributed detailed event itineraries to ensure all clerical details were finalized. Catering Server

THE SEAFOOD SHOP, WAINSCOTT, NY

• Focus on delivering high-quality service while maintaining clear communication with team members.

• Type and update service logs to track guest preferences and inventory needs.

• Email service reports to management following large-scale catering events to ensure data accuracy.

• Handle client requests promptly to maintain a high standard of professional Customer Service. Office Administrator December 2025 – April 2026

EARTHWORKS SERVICES LLC, EAST HAMPTON, NY

• Processed vendor payments and accounts payable with high data accuracy and attention to detail.

• Managed Payroll Processing for staff, ensuring precise Data Entry into financial systems.

• Generated and emailed professional invoices to clients, maintaining organized digital records.

• Typed and maintained detailed spreadsheets for financial tracking and loan documentation using Microsoft Excel.

• Performed monthly Clerical Work including check preparation and reconciliation of financial accounts. Front Desk Receptionist January 2015 – April 2017

BARONS COVE, SAG HARBOR, NY

• Operated front-end administrative systems to manage guest check-ins and high-volume Data Entry.

• Handled multi-line phone systems and provided Administrative Support for daily hospitality operations.

• Typed and distributed internal memos and guest correspondence via professional email channels.

• Focused on maintaining a professional office environment for guest services and clerical efficiency. Education

High school diploma or GED

12

Additional Skills

Data Entry & Clerical: Data Entry, Typing, Clerical Work, Payroll Processing, Bookkeeping, QuickBooks Online, Invoicing, Word processing, Spreadsheet Management Customer Service & Communication: Customer Service, Telemarketing, Phone Etiquette, English Proficiency, Bilingual (Spanish), Email Communication, Customer Support, Customer inquiry handling Digital Tools & PC Proficiency: Basic PC Proficiency, Remote Work Capability, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Computer Operation Operations & Logistics: Administrative Support, Inventory Management, Retail Management, Sales Transactions, Organizational skills, Attention to Detail Certifications

• Driver's License - State Authority

Languages

• Spanish - Fluent

• English

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