Medical Billing Specialist & Coder with HIPAA Focus
Resume:
Professional summary Medical Biller & Coder with *+ years of experience in medical billing, coding, and insurance verification, proficient in Microsoft Office and Epic. Demonstrates a strong commitment to maintaining compliance with HIPAA standards and ensuring accurate financial transactions. Passionate about enhancing organizational success through meticulous attention to detail and effective communication.
Employment history
Jun 2022 - Oct 2024 Security Officer, Harris Health System Houston, TX
Mar 2023 - Nov 2024 Home Health Care Aide, Ace Home Health Care Houston, TX
Mar 2019 - Aug 2024 Medical Billing Specialist, North Imaging Center Medical Coding and Billing Houston, TX
Jan 2022 - May 2023 Non-Emergency Medical Transportation Driver, Envoy American Houston, TX
• Provide friendly and courteous transportation service to elderly clients
• Responsible for transporting clients safely to and from their destinations
• Follow all road safety guides by observing road signs while transporting clients Ensure safety by swiftly responding to assistance calls, enhancing security for all stakeholders.
Patrol and monitor premises, maintaining secure access and surveillance for optimal protection.
Utilize communication and teamwork skills to resolve issues, ensuring a safe environment. Apply critical thinking and problem-solving to address security challenges effectively. Contribute to a secure facility, positively impacting staff, patients, and visitors. Implemented comprehensive security protocols and surveillance systems while coordinating emergency response activities to ensure safety of patients, staff, and visitors. Provide warm companionship, enhancing client comfort and trust. Support personal hygiene, aiding lifestyle transitions effectively. Administer medication accurately under RN and PT guidance. Monitor vital signs, ensuring patient stability and safety. Adhere to HIPAA, maintaining strict patient confidentiality. Manage patient calls with professionalism, ensuring a positive experience. Verify insurance details and update patient demographics accurately. Accurately post payments to patient accounts, maintaining financial accuracy. Ensure compliance with HIPAA and OSHA standards, safeguarding patient information. Processed medical claims and managed insurance verifications while maintaining strict HIPAA compliance, ensuring accurate patient data handling and timely payment posting. Keithara Taylor
Medical Biller & Coder
12000 Martin Luther King Boulevard, Unit 2054, Houston, US, 77048
***************@*****.***
• Maintain open communications with dispatch and management to coordinate scheduleCoordinated with healthcare providers to optimize transportation routes, ensuring timely medical appointments while maintaining exceptional client comfort and safety. Sep 2022 - Nov 2022 Customer Service Advocate II, Community Health Choice Houston, TX
Sep 2016 - Jul 2021 Customer Service Representative, Asurion Houston, TX
• Responsible for delivering exceptional world class customer service in a professional manner
• Utilize advanced technical knowledge to assist customer with for their equipment
• Building rapport with customer to ensure their issues are solved
• Furnished answer to questions and address concerns or conflicts to customer satisfaction
• Ability to upsell additional products and service to customersStreamlined technical support processes and resolved complex device issues while maintaining high customer satisfaction ratings and driving product upgrades
Education
Jan 2019 - Present Certificate in Medical Coding and Billing Program The College of Health Care Professions Houston - CHCP, Houston 2002 High School Diploma
Aldine High School Houston, Houston
Courses
Certified Coding Associate at AHIMA
Skills Medical Billing Medical Coding ICD-10
CPT Coding HIPAA Microsoft Office
EMR Systems Epic Patient Care
Insurance Verification Medical Terminology Customer Service Communication Documentation Problem Solving
Critical Thinking Teamwork
Additional information Certifications
Guard Card
Medical Coding and Billing Certification
CPR Certification
Driver's License (Apr 2023 - Apr 2030)
Certified Coding Associate
Resolved member queries on eligibility and claims, enhancing customer satisfaction. Efficiently de-escalated conflicts, improving service quality. Facilitated access to medical care by assigning physicians, ensuring timely assistance. Adhered to schedule and compliance standards, maintaining operational efficiency.
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